For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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2
votes
1answer
1k views

Why won't Kies let me tried to update to Froyo again after a failed upgrade attempt?

Yesterday I connected my i9000 to Kies which showed a message about the Froyo upgrade. I clicked on Firmware Upgrade, it started with an progress bar, and when it got to 100% it tried to reconnect to ...
0
votes
1answer
13k views

Can't transfer files to galaxy S3 from laptop?Kies not getting Installed in lap?

I am having a galaxy S3, I can't connect it to my laptop.When I connect it with USB it's not getting mounted and so unable to transfer any files. In my laptop Samsung kies is not installed, hope it ...
1
vote
0answers
4k views

Samsung galaxy s3 driver problem on win7 ult 64 bit machine

The Driver Problem. When I install the drivers and restart my system it will not pick them up, I have tried USB debug mode and normal mode it still won’t work. Even multiple installs of ...
3
votes
1answer
949 views

Samsung Android phone / tablet drivers without using the Samsung Kies

As Samsung Kies require one to be online in order to install but all I need are just Samsung drivers so that the OS (e.g. Windows XP, Windows 7) can recognize the Samsung Android device. So, how to ...
1
vote
1answer
5k views

Cannot upgrade Galaxy Y GT-S5360 with new firmware using Kies

Whenever I try to click "upgrade", my phone suddenly disconnects from Kies but the download prompt still runs. After the download process completes, Kies suddenly closes and there are no changes with ...
0
votes
2answers
2k views

Can back up / restore for a hard reset on Galaxy Note be done using Samsung Kies?

My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very ...
1
vote
1answer
5k views

How to recover stock firmware on the Galaxy Note 3

How do I restore stock firmware. I have firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. I am using KIES 3 because I have a Samsung Note 3 N900A and it ...
1
vote
1answer
623 views

Extracting data from a backup file (.sbu) made by Samsung kies

I had made a back up file containing contacts, , calender, memo etc with the help of Samsung kies which was saved in .sbu format when I owned a Galaxy ace plus. But now I have a new phone galaxy grand ...
1
vote
1answer
415 views

Why do I get the message “device connection disrupted” when I connect my phone to the computer?

I have a Samsung Galaxy mini gt-55570. When I try connecting my phone to the computer, I get the message "device connection disrupted" and " Kies has stopped working". What is the problem and how can ...
2
votes
1answer
2k views

Reinstall default apps on Galaxy S3 before updating to Jelly Bean

I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon. I think it's because I ...
0
votes
1answer
197 views

convert .spb file to vcf

I have bought a brand new Gionee E6. First thing I need to do is copy contacts from my Galaxy to Gionee E6. I have backed up my contacts as .spb file using Kies. But when I try to import this contacts ...
1
vote
1answer
1k views

Samsung Galaxy 3 (GT-i5801) is not being detected in Kies

Whenever I connect my device to my PC, it asks me on connection for the type of connection I want. If I select Samsung kies in the device it shows me connected, but in the kies it keeps connecting ...
0
votes
0answers
16 views

Kies on MAC fails to transfer music to note 3

I can transfer 1 song then I get a message on phone that states "unfortunately, MTP application has stopped.
1
vote
1answer
4k views

Samsung Kies fails to restore all my stuff. What other software can I use to complete the process?

I spoke with the Samsung Support today, and as part of the troubleshooting process they asked me to do a backup of the phone and then reset it. I followed through and I've done that (the initial ...
0
votes
0answers
78 views

Could not connect my phone to Samsung Kies over WiFi

I have Samsung Galaxy S2 GT-i19100G and want to connect with the Kies program from my PC via Wi-Fi. The connection will be successful, but not DONE! In Kies it's showing that it is trying to connect ...
0
votes
0answers
63 views

How can I restore the entire backup of my Samsung Note created with Kies 2.6 to my replacement Note 2 that will only talk to Kies 3?

I have used the Restore files backed up with a previous version of Kies button but only some of my contacts I have both Kies 2.6 & 3 installed on the same laptop, but no longer have my original ...
2
votes
3answers
11k views

Kies unable to connect to Samsung Galaxy S3 after rooting

After I rooted my Samsung Galaxy S3 GT-I9300 phone, I was no longer able to connect to Kies to do a sync. Does anyone know why? I have tried to reinstall Kies on my laptop, performed "Troubleshoot ...
3
votes
1answer
81 views

kies stuck on “connecting” on mac+galaxy s2

i have the latest version of kies,os x, and a galaxy s2 with cm10 on it. it is set to MTP with usb debugging off (if it's on usb storage rather than mtp, kies crashes). i tried playing with many ...
1
vote
2answers
2k views

Samsung Galaxy S4 SCH-I545 official updates via Kies fails with: “Software update is temporarily unavailable. Try again later.”

I own a Samsung SCH-I545 Galaxy S4 and can not do update via Kies. It says: Software update is temporarily unavailable. Try again later. The phone is sent by my uncle from America and I am from ...
0
votes
1answer
48 views

Help me. Can't update my galaxy [duplicate]

I own a Samsung SCH-i545 Galaxy S4 and can not update to Jellybean 4.3. The wi-fi it says: Software update is temporarly unavailable.vTry again later. Kies does not let me update either. I really want ...
0
votes
3answers
653 views

Trying to restore photos from a broken S4 (AT&T), how do I go about it?

My friend broke her S4's screen, and wants to get back the photos from the internal memory. The phone does not have USB debugging turned on, so having it attached to the computer only charges it. The ...
0
votes
2answers
3k views

How can I import sms from iphone 4s / IOS6 with Samsung Kies

I've got a brand spanking Samsung Galaxy Note 2 and I want to import my SMS's - I've installed Kies, detected an iphone backup, (my iphone's name and date displays) but the import screen just ...
9
votes
6answers
22k views

Samsung Galaxy S stuck upgrading firmware. Should I unplug my phone? Should I keep on waiting?

I tried to upgrade my firmware on my Samsung Galaxy S using Kies The Firmware upgrade appears to have gotten stuck. Kies says Upgradeing firmware... Do not disconnect a mobile device from the PC ...
1
vote
1answer
469 views

galaxy tab 2 usb issues

My new Galaxy Tab 2 can't connect to my PC via USB. When I plug it in my PC, it plays a tone. It means some new hardware has been connected. It appears in Kies as GT-P3113. But when I mouse-over it, ...
7
votes
6answers
35k views

Samsung Galaxy S 2 Kies update problem: “does not support initialising”

I've been fruitlessly trying to get the new Android OS update for my s2 for quite some time now and I finally thought my troubles were over when I saw an update for Samsung Kies pop up earlier today ...
9
votes
3answers
1k views

Why do we need Kies (ADB driver) in Windows but not in Linux?

Why do we need an ADB driver in Windows but not in Linux? I have been working on Android for the past few months in Windows. To run my project on my Samsung device I had to install Kies first. ...
1
vote
1answer
172 views

Why hasn't my Galaxy S3 received the 4.3 update?

The title explains it all. I have an year old Galaxy S3 which runs Android 4.1.1 (stock ROM). Yesterday, my friend received the 4.3 update however, I haven't. Samsung Kies says that the latest ...
0
votes
0answers
247 views

Samsung Note 10.1 (GT-N800) root is unsuccessful

I decided to root my friend's Samsung Note 10.1 (GT-N8000). I used a common ways to root it, trust me, I tried as much links and tutorials as you can imagine. Anyway, in the middle of the work, I'm ...
3
votes
1answer
9k views

Why has my Android firmware upgrade been stuck at 0% for an hour? (Samsung Galaxy Ace)

I'm using Samsung Galaxy Ace GT-S5830. More than an hour ago, Samsung-Kies prompted me to install a firmware update. It downloaded the required files and then proceeded to the actual upgrade. Now, ...
2
votes
1answer
2k views

My Samsung S4 won't connect to my computer

I have downloaded Samsung Kies 3, and the computer wont even find the device. I have tried different USB ports and nothing seems to work. I have tried changing it to a media device manually but I cant ...
1
vote
1answer
1k views

lost apps after backup and restore on Samsung Kies

I downloaded Kies because there is a software issue on the phone. So I backed up the phone to Kies on my laptop then did a factory reset on the phone. Then I restored the phone from the laptop but ...
2
votes
7answers
17k views

Kies dies when trying to update Galaxy Note firmware

I downloaded and installed Kies in my Windows 7 laptop. (Toshiba Satellite.) I plug the phone in the USB, it is recognized and its storage shows in Explorer. Then I run Kies. It says there is a ...
2
votes
3answers
2k views

Can I run Samsung apps (app market from Samsung) without a SIM and mobile connection?

I have a Samsung Galaxy S with Android 2.2. I have read that now there is a "Kies" app available from Samsung which would allow to upgrade the OS on the phone without connecting it with the USB cable ...
3
votes
4answers
4k views

Send and receive text messages on computer using galaxy s2

I could use Nokia PC suite to receive and send SMS messages on my computer. But I could not find this feature in Samsung Kies. How can I send and receive text messages on a PC using my Galaxy SII?
1
vote
1answer
963 views

Will I lose root & CWM when I upgrade via Kies (Galaxy Note 2)?

I rooted my Samsung Galaxy Note 2 with ClockworkMod Recovery. My Samsung Galaxy Note 2 is using Official Samsung firmware from T-Mobile and ClockworkMod Recovery. In the future Samsung may release a ...
3
votes
1answer
5k views

Problem with Samsung Galaxy S2 Driver on Windows

I updated Kies today and my Samsung Galaxy S2 phone doesn't connect to my pc via Debug Mode any more. Below is the screen shot When I uninstall that and try to reconnect I get an error saying ...
0
votes
0answers
421 views

Kies - Reflashing Samsung Galaxy Y

My problem is that I messed up some binaries in the ROM on my Samsung Galaxy Y (GT-S5360L). Specifically, most of the binaries in /system/bin are gone, thanks to Busybox Installer. This means I can ...
2
votes
2answers
1k views

What does the program Samsung Kies light do?

I use Samsung kies for my Galaxy S1 and I also installed Kies Light but I don't understand what it does. I would like the function the send SMS from my computer, can it do that or what does it do?
0
votes
0answers
127 views

Authentication number using Kies and USB cable

How do I find out what the authentication number is, when connecting my Samsung 3 to my Windows PC for the first time using Kies and USB cable?
0
votes
0answers
130 views

Cannot update OS for Samsung S GT-19000 using Kies

I am not able to update OS for Samsung S GT-19000 using Kies. How can I fix this?
1
vote
3answers
2k views

What is “Kies via Wi-Fi” in S3?

I see that "Kies via Wi-Fi" sends only 2.3 kb and receives only 876 bytes the last four hours in my phone, but it uses 26 mins of my phone CPU time and 20% of my phone battery. Is it something that I ...
1
vote
0answers
3k views

Current firmware version is not supported to update via kies

I've got Samsung captivate glide. It comes with at&t only so I've got unlocked version. Its base firmware version is 2.3.5 Ginger Bread. Official update of ICS 4.0.4 is out by at&t and ...
7
votes
5answers
92k views

Access Samsung Galaxy S4 storage and SD card directly

I bought a Samsung Galaxy S4 a while ago. One annoying difference compared to my previous Android device that I've noticed on S4 is that I cannot access the internal storage and SD card directly by ...
2
votes
0answers
3k views

Samsung Kies restore a backup from another PC

I recently did a backup as I had to send my S3 to samsung to fix a broken screen. I took my backup on my work pc and copied the whole backup folder to an external drive. I now have my phone back and ...
0
votes
0answers
157 views

Sending SMS via Kies Air but cannot see the contact numbers

I use Kies Air to send text msgs from PC. I am not able to send text messages to many contacts. When I viewed the contacts in mobile, they are joined contacts i.e with Viber, WhatsApp, etc. How can I ...
1
vote
0answers
185 views

What to do if Galaxy S2 firmware upgrade failed and the phone is not working at all?

I was upgrading my Galaxy S2 from Gingerbread 2.2.3 to Jelly Bean 4.1.2. In the middle of the process the USB cable just got disconnected and I only see a picture of mobile connected to a PC and a ...
1
vote
0answers
126 views

Is it possible to update my phone without using Kies?

OS: Mac w/ OS10.8.4 Device: Galaxy Note Android: 4.0.4 I want to update to Jelly Bean. Kies absolutely refuses to recognize the device. Tried everything including Samsung's tech support. They gave ...
2
votes
1answer
706 views

Alternative for Kies

New firmware upgrade is available. I tried to install it through Kies at least 15 times. But every time, it fails. I am using latest version of Kies on my PC. I Googled for alternative. I found ODIN ...
0
votes
1answer
154 views

Samsung Galaxy SIII not Recognized

I have a Samsung Galaxy SIII which I'm attempting to pull photos off of - but I am having trouble doing so. I've attempted to use Kies to pull the photos off - but it just says loading... loading... ...
6
votes
3answers
1k views

Kies won't connect to Galaxy S2

It just displays Connecting... forever when I plug in the phone (through USB), and nothing else happens. What should I do? I just installed Kies, v2.3.0.12035_16