For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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15
votes
10answers
149k views

“MTP USB Device” driver error (screenshot) when connecting my Galaxy S to my PC in Kies mode — How can I resolve this problem?

I always got this error when trying to connect my Galaxy S to my PC in Kies mode. I can connect it as "Mass storage" with no problem. But I need to connect with Kies mode to get 2.2 (froyo), but I ...
15
votes
3answers
26k views

How do I upgrade firmware on my Samsung Galaxy S without using windows?

So far Samsung has been rolling updates out using its windows only software Kies, and not over the air like the rest of the android world. Is there anyway that non windows users can get these ...
12
votes
2answers
9k views

How to install the official Android 2.2 (froyo) on Samsung Galaxy S without Windows/Kies [duplicate]

Possible Duplicate: How do I upgrade Firmware on my Samsung Galaxy S without windows Froyo has been finally released for Samsung Galaxy S. The update seems to be only available via a ...
9
votes
6answers
24k views

Samsung Galaxy S stuck upgrading firmware. Should I unplug my phone? Should I keep on waiting?

I tried to upgrade my firmware on my Samsung Galaxy S using Kies The Firmware upgrade appears to have gotten stuck. Kies says Upgradeing firmware... Do not disconnect a mobile device from the PC ...
9
votes
3answers
1k views

Why do we need Kies (ADB driver) in Windows but not in Linux?

Why do we need an ADB driver in Windows but not in Linux? I have been working on Android for the past few months in Windows. To run my project on my Samsung device I had to install Kies first. ...
7
votes
5answers
105k views

Access Samsung Galaxy S4 storage and SD card directly

I bought a Samsung Galaxy S4 a while ago. One annoying difference compared to my previous Android device that I've noticed on S4 is that I cannot access the internal storage and SD card directly by ...
7
votes
6answers
37k views

Samsung Galaxy S 2 Kies update problem: “does not support initialising”

I've been fruitlessly trying to get the new Android OS update for my s2 for quite some time now and I finally thought my troubles were over when I saw an update for Samsung Kies pop up earlier today ...
6
votes
3answers
17k views

Samsung Galaxy - Import contacts from sbu file

I'd a Samsung Galaxy i551. I've done a backup using Kies and it saved a .sbu file. Now I don't have the phone any more and I'd like to export this information to some useful format or at least to view ...
6
votes
3answers
1k views

Kies won't connect to Galaxy S2

It just displays Connecting... forever when I plug in the phone (through USB), and nothing else happens. What should I do? I just installed Kies, v2.3.0.12035_16
5
votes
9answers
90k views

How can I get Kies to detect my Galaxy S GT-i9000 on Windows 7?

When I connect my phone to my Windows 7 PC the Kies application opens and displays "Connecting", but it does not connect. Why? How can I fix it?
4
votes
4answers
5k views

What can you do with Samsung Kies for Android phones?

I only recently managed to connect my Galaxy S with Kies via USB. And I've upgraded it to Froyo 2.2. What can you do in Samsung Kies other than upgrading your firmware. I've seen the interface and ...
4
votes
3answers
6k views

How can I disable Kies in Samsung Galaxy S2?

Whenever I connect my S2 to the power outlet (not to a computer), the Kies application pops up. Where do I disable this auto-activation?
4
votes
2answers
5k views

I messed up a Firmware update

I just bought this Samsung Galaxy S, installed the Kies software, then it automatically downloaded an update for my phone. I plugged in my phone and it began the update, after a few seconds the ...
3
votes
1answer
38k views

Formatting (or reinstalling) Samsung Galaxy S2

I have some experience about Android phones (but i'm not an expert) . I have problems with my Samsung Galaxy S2 (GT-I9100) . Its battery heating too much, there are a lots of applications, sometimes ...
3
votes
3answers
1k views

Why do Samsung Apps not support the Galaxy S?

Why is the Samsung Galaxy S i9000 not supported by Kies or Google, I have tried to download apps from the Samsung apps list but I get a warning that the Galaxy is not supported by Kies or Google.
3
votes
2answers
1k views

how do I know the time involved in updating the firmware of my samsung I5801 phone via KIES

The official update for samsung I5801 is available now. Has anyone done it before (using KIES, any samsung phone)? How long it will take to update the firmware via Samsung Kies pc suite? What are ...
3
votes
4answers
4k views

Send and receive text messages on computer using galaxy s2

I could use Nokia PC suite to receive and send SMS messages on my computer. But I could not find this feature in Samsung Kies. How can I send and receive text messages on a PC using my Galaxy SII?
3
votes
1answer
10k views

Why has my Android firmware upgrade been stuck at 0% for an hour? (Samsung Galaxy Ace)

I'm using Samsung Galaxy Ace GT-S5830. More than an hour ago, Samsung-Kies prompted me to install a firmware update. It downloaded the required files and then proceeded to the actual upgrade. Now, ...
3
votes
1answer
127 views

kies stuck on “connecting” on mac+galaxy s2

i have the latest version of kies,os x, and a galaxy s2 with cm10 on it. it is set to MTP with usb debugging off (if it's on usb storage rather than mtp, kies crashes). i tried playing with many ...
3
votes
1answer
6k views

Problem with Samsung Galaxy S2 Driver on Windows

I updated Kies today and my Samsung Galaxy S2 phone doesn't connect to my pc via Debug Mode any more. Below is the screen shot When I uninstall that and try to reconnect I get an error saying ...
3
votes
1answer
6k views

What happens when you kill the Samsung Kies Wifi Agent?

My Macbook Pro was running hot, the fans running constantly. This is not usual behavior. When I looked at the running processes, I saw that the Kies Wifi Agent was gobbling up a lot of RAM. I tried ...
3
votes
0answers
486 views

software does not want to update

I have a Samsung Galaxy S3. Every time I try to update my software/ check for updates I receive the following message: "failed to update firmware due to network or server problem. Try software update ...
3
votes
1answer
1k views

Samsung Android phone / tablet drivers without using the Samsung Kies

As Samsung Kies require one to be online in order to install but all I need are just Samsung drivers so that the OS (e.g. Windows XP, Windows 7) can recognize the Samsung Android device. So, how to ...
3
votes
0answers
467 views

Why does my Samsung Galaxy S2 have duplicate calendar events?

Why does my Samsung Galaxy S2 have duplicate calendar events? I am using Outlook calendar and have downloaded the Google calendar to allow it to sync. When I use the Samsung Kies Program to sync the ...
3
votes
1answer
883 views

Phone interrupted during update

I was updating my phone using Kies and the download was interrupted. My phone now has a black screen with a little phone, a yellow triangle with an exclamation point, and a computer on it. I cannot ...
2
votes
1answer
716 views

Alternative for Kies

New firmware upgrade is available. I tried to install it through Kies at least 15 times. But every time, it fails. I am using latest version of Kies on my PC. I Googled for alternative. I found ODIN ...
2
votes
7answers
18k views

Kies dies when trying to update Galaxy Note firmware

I downloaded and installed Kies in my Windows 7 laptop. (Toshiba Satellite.) I plug the phone in the USB, it is recognized and its storage shows in Explorer. Then I run Kies. It says there is a ...
2
votes
2answers
8k views

Can I use Kies with a Samsung Nexus S?

Kies is not detecting my Samsung Google Nexus S phone. Any idea why? I want to use Kies to sync my outlook contacts and calendars.
2
votes
2answers
742 views

Why does Kies tell me that my Galaxy S has no updates?

Why does Samsung Kies tell me that my Galaxy S GT-i9000 has no OS or firmware updates even though there are downloads available on the internet?
2
votes
2answers
1k views

What does the program Samsung Kies light do?

I use Samsung kies for my Galaxy S1 and I also installed Kies Light but I don't understand what it does. I would like the function the send SMS from my computer, can it do that or what does it do?
2
votes
1answer
415 views

Can I update my Saudi Arabian Samsung Galaxy S2 to the latest Android version over the air in India?

I have a Samsung Galaxy S2 I9100 which my cousin bought for me in Saudi Arabia. It is running on Android 2.3 ginger bread. Will I get firmware updates for this phone in India over the air (OTA)?
2
votes
1answer
191 views

Galaxy Note 4.0.4 upgrade failure [closed]

My Samsung Galaxy Note (GT-N7000) currently has 4.0.3 installed. It has let me know it has the upgrade for 4.0.4 but every time I run it, it fails. After failure it will boot back up fine and has a ...
2
votes
3answers
2k views

Can I run Samsung apps (app market from Samsung) without a SIM and mobile connection?

I have a Samsung Galaxy S with Android 2.2. I have read that now there is a "Kies" app available from Samsung which would allow to upgrade the OS on the phone without connecting it with the USB cable ...
2
votes
3answers
884 views

Kies: Firmware can not be upgraded? [duplicate]

Possible Duplicate: Samsung Kies: 'This version of the device can not be updated'. Never? Have Galaxy SL (GT I9003). Had given mobile to Samsung service center for upgrade to ...
2
votes
1answer
464 views

Samsung galaxy S freezes while upgrading to gingerbread and doesn't want to turn on?

and the pc doesn't even recognise it (i've tried the volume and power buttoms but sure it didn't work because the phone didn't turn on) when i connect it to pc using kies it gives me a black screen on ...
2
votes
3answers
6k views

Is there any way to sync my Outlook calendar to my Samsung Galaxy S without Kies?

I am trying to sync my Outlook 2010 calendar to Samsung Galaxy S using Kies. For some reason, it doesn't sync. Kies has a nasty habit of hanging, so I would really like to use something else, if ...
2
votes
3answers
12k views

Kies unable to connect to Samsung Galaxy S3 after rooting

After I rooted my Samsung Galaxy S3 GT-I9300 phone, I was no longer able to connect to Kies to do a sync. Does anyone know why? I have tried to reinstall Kies on my laptop, performed "Troubleshoot ...
2
votes
1answer
882 views

Samsung Kies: 'This version of the device can not be updated'. Never?

I have and Samsung GT-i5500 (aka Galaxy-europe, aka galaxy-5, ...), running Android 2.1 Some months ago I've returned it for repair because of GPS issues. Ever since, when I connect it to my computer ...
2
votes
1answer
616 views

How can I get the official froyo ROM for SGS to use with heimdall? [duplicate]

Possible Duplicate: Where can I find stock or custom ROMs for my Android device? I want to upgrade my SGS to froyo, but have given up on Kies which seems to be the most unreliable piece of ...
2
votes
1answer
9k views

My Samsung S4 won't connect to my computer

I have downloaded Samsung Kies 3, and the computer wont even find the device. I have tried different USB ports and nothing seems to work. I have tried changing it to a media device manually but I cant ...
2
votes
2answers
2k views

Connecting Galaxy S2 ICS to Kies

I tried connecting my Samsung Galaxy SII(ICS) to Samsung Kies 2.0.2 through USB. But whenever i connect the cable, Kies asks me to switch the phone to Kies Studio mode. But I could not find this mode ...
2
votes
1answer
3k views

Why does Samsung Kies say that my device does not support software upgrading via kies?

I bought a Galaxy Ace. It initially came with: Gingerbread 2.3.3 Build is GINGERBREAD.XWPKY, for regions France, Germany, Italy, Netherlands, Portugal, Spain, Turkey, UK Unrooted With that, let me ...
2
votes
1answer
400 views

Error message when upgrading Galaxy S to Froyo

So I finaly got a copy of Windows and installed VMWare on OS X After fidling with driver issues etc. etc. I got the Kies software to recognize the Gallaxy S After Kies had downloaded the upgrade ...
2
votes
2answers
712 views

Galaxy S2 X t989d firmware update - Kies crashes

I am trying to apply Jelly Bean firmware update on my Galaxy S2 X, but everytime I try to, Kies dies at 0% of the firmware update, without any error message. I tried uninstalling and installing Kies ...
2
votes
0answers
3k views

Samsung Kies restore a backup from another PC

I recently did a backup as I had to send my S3 to samsung to fix a broken screen. I took my backup on my work pc and copied the whole backup folder to an external drive. I now have my phone back and ...
2
votes
1answer
2k views

Reinstall default apps on Galaxy S3 before updating to Jelly Bean

I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon. I think it's because I ...
2
votes
0answers
325 views

AT&T Galaxy SIII / Windows 7 64bit AMD/ Cannot mount USB drive

I just want to transfer files between my new cell phone and my new computer. I have been on the phone with both AT&T and Samsung tech support for two days. No joy. I and they have tried dozens of ...
2
votes
0answers
552 views

Samsung Kies program on my PC can't restore contacts to Samsung Galaxy S

I downloaded a new program, and I already did a backup using the Samsung Kies program installed on my PC, but now I can't restore the contacts because the program is not recognizing the phone, and I ...
2
votes
0answers
500 views

Galaxy S II - USB debugging not turning off

I have a Samsung Galaxy S II. Instead of Samsung Kies, I have installed MyPhoneExplorer to use for synchronization. This required me to enable USB debugging. After I turn it off and connect Kies ...
2
votes
2answers
914 views

Samsung apps cannot be run. Please try again later

I'm using Kies to connect my 'Samsung Galaxy Ace' in my PC. All the options like Music,Photos,Videos and Podcasts working fine. But when I click on Samsung Apps under Store option, its showing an ...