For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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2
votes
2answers
2k views

Reinstall default apps on Galaxy S3 before updating to Jelly Bean

I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon. I think it's because I ...
1
vote
2answers
3k views

Extracting data from a backup file (.sbu) made by Samsung kies

I had made a back up file containing contacts, , calender, memo etc with the help of Samsung kies which was saved in .sbu format when I owned a Galaxy ace plus. But now I have a new phone galaxy grand ...
0
votes
2answers
28 views

how to connect Galaxy S4 to Macbook Pro?

The Macbook Pro does recognise my Galaxy S4. I've just downloaded and opened the latest version of Kies, restarted everything, and the "connecting" wheel just keeps going round and round and round. I ...
0
votes
2answers
3k views

Can back up / restore for a hard reset on Galaxy Note be done using Samsung Kies?

My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very ...
0
votes
1answer
931 views

KiesPDLR has stopped working

Why after recent Kies update to Ver.2.1.1.11124_17 I get this message? Though Kies continues to run it is no longer possible to update firmware.
0
votes
1answer
577 views

Update Server Connection Issue

I Have bought Galaxy Sl - GT I9003 , two days back. Region: India I have Android Firmware Version: 2.2.1 , BuildNumber: FROYO.DDKF1 When vere I try to to update the firmware OTA,it gives me ...
-1
votes
1answer
411 views

Not able to upgrade my galaxy ace through kies

When i connect my ace through kies the update starts, it downloads the firmware from the internet and then it shows "preparing firmware upgrade components" and it stuck their as it is, nothing changed ...