For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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2
votes
2answers
2k views

Reinstall default apps on Galaxy S3 before updating to Jelly Bean

I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon. I think it's because I ...
0
votes
2answers
4k views

Can back up / restore for a hard reset on Galaxy Note be done using Samsung Kies?

My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very ...
-1
votes
1answer
35 views

kies to transfer data and contacts from Android 4.1 to Android 4.4

I'm updating my phone and wish to transfer contacts and data from 4.1 phone to a 4.4. Do I use the old Kies or the new Kies 3?
-1
votes
1answer
430 views

Not able to upgrade my galaxy ace through kies

When i connect my ace through kies the update starts, it downloads the firmware from the internet and then it shows "preparing firmware upgrade components" and it stuck their as it is, nothing changed ...