For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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2answers
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Reinstall default apps on Galaxy S3 before updating to Jelly Bean

I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon. I think it's because I ...
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2answers
12k views

How to recover stock firmware on the Galaxy Note 3

How do I restore stock firmware. I have firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. I am using KIES 3 because I have a Samsung Note 3 N900A and it ...
1
vote
2answers
3k views

Extracting data from a backup file (.sbu) made by Samsung kies

I had made a back up file containing contacts, , calender, memo etc with the help of Samsung kies which was saved in .sbu format when I owned a Galaxy ace plus. But now I have a new phone galaxy grand ...
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2answers
3k views

Can back up / restore for a hard reset on Galaxy Note be done using Samsung Kies?

My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very ...