For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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2
votes
0answers
670 views

Sync My Calendar with Outlook/Exchange 2010 using Kies messes up dates on Galaxy S II

I have a Samsung Galaxy S II running Gingerbread (2.3.5). I tried synchronizing My Calendar with Outlook/Exchange 2010 (Outlook running on Win7) using Kies (over USB). I started with a clean calendar ...
2
votes
3answers
3k views

Samsung Galaxy S disconnected during Kies firmware download

The phone will not work at all now and only shows an icon depicting the phone and a pc connected with an exclamation in the middle. I have taken out the battery etc but to no avail. The PC now doesn't ...
2
votes
1answer
2k views

Why won't Kies let me tried to update to Froyo again after a failed upgrade attempt?

Yesterday I connected my i9000 to Kies which showed a message about the Froyo upgrade. I clicked on Firmware Upgrade, it started with an progress bar, and when it got to 100% it tried to reconnect to ...
1
vote
1answer
691 views

Can I remove the “USB Configuration\KIES\UMS” splash-screen?

Everytime that I plug my Android smartphone on my USB PC port to recharge the batteries a splash-screen popup telling me to choose between "KIES and UMS-only configuration" and I need to chose ...
1
vote
1answer
6k views

How to upgrade Android 2.2 to Android 2.3 on Samsung Galaxy S? [duplicate]

Possible Duplicate: How do I update the OS on my device? I have a Samsung Galaxy S (LCD version) with stock Android 2.2. How can i upgrade it to Android 2.3?
1
vote
1answer
52 views

Samsung Kies correct version

I need to find the right Kies version for Samsung S4 mini but the info provided by samsung is not clear: Please check your mobile phone model before downloading: Kies Supported model : Feature ...
1
vote
1answer
286 views

Why hasn't my Galaxy S3 received the 4.3 update?

The title explains it all. I have an year old Galaxy S3 which runs Android 4.1.1 (stock ROM). Yesterday, my friend received the 4.3 update however, I haven't. Samsung Kies says that the latest ...
1
vote
1answer
3k views

Kies is not working after flashing cyanogenmod on my Samsung Android phone

I have flashed my samsung android phone(GT-I5510) to CM7 and everything is fine with it exept that kies has stopped working with it..i.e when I connect my phone to laptop, it doesn't show the option ...
1
vote
1answer
11k views

How can I update my Samsung Galaxy S2 (GT-I9100) from Android 2.3.3 to a newer version?

I have a Samsung Galaxy SII (GT-I9100). OS version-2.3.3. Whenever I connect it to Kies, it cannot find an available software upgrade. Is there any other way to upgrade my OS?
1
vote
1answer
304 views

Why GPS tags are lost after saving images to PC with KIES?

I'm using Samsung Galaxy S and latest Kies downloaded from samsung site. When I save images to PC all GPS tags are elliminated. How to keep them intact?
1
vote
1answer
578 views

Why does Kies say that there is no official release for my Samsung Galaxy Mini (GT-S5570)?

Why does Kies say it does not support updates for the firmware on my Samsung Galaxy Mini S5570 as it is "not official release". On the phone it says android version 2.2.1 and Kies calls it: PDA:KC1 ...
1
vote
2answers
1k views

Firmware Update for Samsung S LCD I 9003 stops at “preparing firmware update”

I am trying to upgrade the firmware of samsung galaxy S LCD using Samsung Kies. I am using the recent version of Kies. But during when I click start update it is showing that the FirmwareUpdate has ...
1
vote
1answer
478 views

galaxy tab 2 usb issues

My new Galaxy Tab 2 can't connect to my PC via USB. When I plug it in my PC, it plays a tone. It means some new hardware has been connected. It appears in Kies as GT-P3113. But when I mouse-over it, ...
1
vote
1answer
3k views

Transferring pdfs from computer to android

When trying to transfer pdfs from computer to Galaxy Note II, Samsung Kies reports 'No App to read file'. I have several pdf readers including adobe for android and downloads direct to Note 2 work ...
1
vote
1answer
1k views

Will I lose root & CWM when I upgrade via Kies (Galaxy Note 2)?

I rooted my Samsung Galaxy Note 2 with ClockworkMod Recovery. My Samsung Galaxy Note 2 is using Official Samsung firmware from T-Mobile and ClockworkMod Recovery. In the future Samsung may release a ...
1
vote
1answer
650 views

Cannot upgrade Samsung gt-i5800 firmware from 2.1

Hi I cannot upgrade Samsung gt-i5800 firmware from 2.1 using kies, it tells me that the phone requires 3000 mb (or 3gb) but it doesn't even have this as internal memory as far as i know! Has anyone ...
1
vote
3answers
37k views

How to sync playlist to Samsung Galaxy S3 from Kies?

I just got my new Galaxy S3 today (after a couple of years using BB and iOS) and I installed Samsung Kies on my computer. Kies's interface is quite intuitive (laying out everything almost the same ...
1
vote
2answers
13k views

Cannot restore Kies backup after firmware upgrade

I backed up my Samsung Galaxy S2 on Kies before updating to Ice Cream Sandwich. After the upgrade I tried to restore, but the restore fails each time I try.
1
vote
2answers
826 views

What can cause the Oct 2011 OTA update of the Galaxy Tab 10.1 to fail?

I'm using a Galaxy Tab 10.1 3G (GT-P7500), Android 3.1, Baseband version P7500XXKG7, Build HMJ37 P7500XWKG9, rooted. (I got it with 3.1 and TouchWiz preinstalled.) A few weeks ago, I got a ...
1
vote
1answer
1k views

Unable to connect Galaxy Tab 10.1 to Windows 7 for transferring files

I am unable to connect a Samsung Galaxy Tab 10.1 to a computer via included cable. Here is what I tried: Tried to mount on Windows XP (32), Windows 7 (32), Windows 7(64), and OSX (Snow Leopard). ...
1
vote
1answer
3k views

Whats the core difference between Kies, New PC Studio, PC Studio 3.1 from Samsung?

The web site doesn't specifically say...but I assume that Kies is for Android based devices, NPS and PCStudio are for W7p and other Phone OSs?
1
vote
0answers
54 views

“Firmware Upgrade encountered an issue. Please select recovery mode in Kies” on reboot randomly, but device still working fine

My Galaxy Note 2 N7100 has “Firmware Upgrade encountered an issue. Please select recovery mode in Kies” shows up randomly on system reboot, recovery reboot (from reboot menu in Touchwiz based official ...
1
vote
1answer
6k views

How to recover stock firmware on the Galaxy Note 3

How do I restore stock firmware. I have firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. I am using KIES 3 because I have a Samsung Note 3 N900A and it ...
1
vote
2answers
2k views

Samsung Galaxy S4 SCH-I545 official updates via Kies fails with: “Software update is temporarily unavailable. Try again later.”

I own a Samsung SCH-I545 Galaxy S4 and can not do update via Kies. It says: Software update is temporarily unavailable. Try again later. The phone is sent by my uncle from America and I am from ...
1
vote
0answers
131 views

Is it possible to update my phone without using Kies?

OS: Mac w/ OS10.8.4 Device: Galaxy Note Android: 4.0.4 I want to update to Jelly Bean. Kies absolutely refuses to recognize the device. Tried everything including Samsung's tech support. They gave ...
1
vote
0answers
207 views

What to do if Galaxy S2 firmware upgrade failed and the phone is not working at all?

I was upgrading my Galaxy S2 from Gingerbread 2.2.3 to Jelly Bean 4.1.2. In the middle of the process the USB cable just got disconnected and I only see a picture of mobile connected to a PC and a ...
1
vote
0answers
3k views

Current firmware version is not supported to update via kies

I've got Samsung captivate glide. It comes with at&t only so I've got unlocked version. Its base firmware version is 2.3.5 Ginger Bread. Official update of ICS 4.0.4 is out by at&t and ...
1
vote
1answer
1k views

Windows can't identify Samsung captivate glide

I've Samsung Captivate Glide (i927). When I try to connect the phone to the PC windows says USB Device unrecognized. I've installed the latest version of Samsung Kies, and also installed ...
1
vote
0answers
52 views

Samsung galaxy mini? pls help…about kies?

i installed kies software.But when i try to sync my photos and music into samsung galaxy mini,there is no option called multimedia under sync.what should i do?
1
vote
0answers
368 views

Samsung Galaxy Fit firmware update fails

I have a Samsung Galaxy Fit, model GT-S5670B. When i connect the phone to the pc, Samsung Kies (version 2.5.3.13043_14) identifies that there is a firmware update available. I agree to do the ...
1
vote
2answers
784 views

Extracting data from a backup file (.sbu) made by Samsung kies

I had made a back up file containing contacts, , calender, memo etc with the help of Samsung kies which was saved in .sbu format when I owned a Galaxy ace plus. But now I have a new phone galaxy grand ...
1
vote
0answers
110 views

Trying to use Kies to upgrade Galaxy Note firmware

Similar to this question: Kies dies when trying to update Galaxy Note firmware I go to upgrade the firmware and it just keeps looping, downloading firmware components. The progress bar keeps moving, ...
1
vote
1answer
464 views

Why do I get the message “device connection disrupted” when I connect my phone to the computer?

I have a Samsung Galaxy mini gt-55570. When I try connecting my phone to the computer, I get the message "device connection disrupted" and " Kies has stopped working". What is the problem and how can ...
1
vote
3answers
2k views

What is “Kies via Wi-Fi” in S3?

I see that "Kies via Wi-Fi" sends only 2.3 kb and receives only 876 bytes the last four hours in my phone, but it uses 26 mins of my phone CPU time and 20% of my phone battery. Is it something that I ...
1
vote
0answers
74 views

Why does Kies select one photo cover for all of my song?

I have a Samsung Galaxy S3. I have a specific photo for every song that I have on my Kies Library. When I sync my playlist only one photo gets chosen for all of the my songs on my Galaxy. Does anybody ...
1
vote
0answers
288 views

Samsung Galaxy Tab frozen on update via Kies and no longer working

I connected my Samsung galaxy tab and was updating it using the Kies software. It then got onto a section about emergency recovery. I selected the device and then nothing really happened. So I went ...
1
vote
1answer
5k views

Cannot upgrade Galaxy Y GT-S5360 with new firmware using Kies

Whenever I try to click "upgrade", my phone suddenly disconnects from Kies but the download prompt still runs. After the download process completes, Kies suddenly closes and there are no changes with ...
1
vote
0answers
4k views

Samsung galaxy s3 driver problem on win7 ult 64 bit machine

The Driver Problem. When I install the drivers and restart my system it will not pick them up, I have tried USB debug mode and normal mode it still won’t work. Even multiple installs of ...
1
vote
0answers
382 views

galaxy S I9000 kies connection problem

October 2012 Latest version of Kies and latest drivers downloaded Phone connects to Kies begins display of contents and then Kies suddenly shuts down. It used to work OK. I also tried different USB ...
1
vote
0answers
483 views

Samsung Kies not connecting with phone

I am trying to upgrade the firmware for my Galaxy S Plus. I have KIES SW installed in my PC, but when I try to connect my phone to the PC, KIES is not recognizing the phone. The phone's USB debugging ...
1
vote
1answer
1k views

Samsung Galaxy 3 (GT-i5801) is not being detected in Kies

Whenever I connect my device to my PC, it asks me on connection for the type of connection I want. If I select Samsung kies in the device it shows me connected, but in the kies it keeps connecting ...
1
vote
0answers
307 views

Device upgrade issue via Samsung Kies [duplicate]

Possible Duplicate: Kies: Firmware can not be upgraded? Device: Galaxy SL (GT I9003) I had fresh install from Samsung Service center for Android. They again installed Android 2.2. And now ...
1
vote
1answer
3k views

Gingerbread upgrade for Samsung Galaxy Gio? [duplicate]

Possible Duplicate: When will my phone get the Android 2.3 update (Gingerbread)? A few days ago I bought the Samsung Galaxy Gio, an Android phone that ships with Froyo. My regional Samsung ...
1
vote
1answer
9k views

Samsung Kies fails to restore all my stuff. What other software can I use to complete the process?

I spoke with the Samsung Support today, and as part of the troubleshooting process they asked me to do a backup of the phone and then reset it. I followed through and I've done that (the initial ...
1
vote
1answer
2k views

lost apps after backup and restore on Samsung Kies

I downloaded Kies because there is a software issue on the phone. So I backed up the phone to Kies on my laptop then did a factory reset on the phone. Then I restored the phone from the laptop but ...
0
votes
1answer
3k views

Is it possible to backup settings and apps for SGS with Samsung Kies?

I want to backup my phone (Samsung Galaxy S) before having the carrier upgrade the Android version. I don't want to root it because then the carrier won't upgrade it for me. Is it possible to backup ...
0
votes
1answer
2k views

Which one is more suitable Samsung Kies or PC Studio for Samsung GT-B7722? [duplicate]

Possible Duplicate: Whats the core difference between Kies, New PC Studio, PC Studio 3.1 from Samsung? I purchased SAmsungGT-B7722. I want to connect it with PC for internet, Contact ...
0
votes
2answers
2k views

How do I convert videos for Samsung GT-i5503?

I'm using Samsung GT-i5503 with android version 2.2. I recently updated my Kies application. And after updating when I tried converting videos using Kies Video COnverter from youtube then saved in my ...
0
votes
1answer
4k views

convert .spb file to vcf

I have bought a brand new Gionee E6. First thing I need to do is copy contacts from my Galaxy to Gionee E6. I have backed up my contacts as .spb file using Kies. But when I try to import this contacts ...
0
votes
3answers
4k views

Trying to restore photos from a broken S4 (AT&T), how do I go about it?

My friend broke her S4's screen, and wants to get back the photos from the internal memory. The phone does not have USB debugging turned on, so having it attached to the computer only charges it. The ...