For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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1answer
5k views

lost apps after backup and restore on Samsung Kies

I downloaded Kies because there is a software issue on the phone. So I backed up the phone to Kies on my laptop then did a factory reset on the phone. Then I restored the phone from the laptop but ...
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1answer
3k views

Is it possible to backup settings and apps for SGS with Samsung Kies?

I want to backup my phone (Samsung Galaxy S) before having the carrier upgrade the Android version. I don't want to root it because then the carrier won't upgrade it for me. Is it possible to backup ...
0
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1answer
2k views

Which one is more suitable Samsung Kies or PC Studio for Samsung GT-B7722? [duplicate]

Possible Duplicate: Whats the core difference between Kies, New PC Studio, PC Studio 3.1 from Samsung? I purchased SAmsungGT-B7722. I want to connect it with PC for internet, Contact ...
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2answers
2k views

How do I convert videos for Samsung GT-i5503?

I'm using Samsung GT-i5503 with android version 2.2. I recently updated my Kies application. And after updating when I tried converting videos using Kies Video COnverter from youtube then saved in my ...
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3answers
14k views

Trying to restore photos from a broken S4 (AT&T), how do I go about it?

My friend broke her S4's screen, and wants to get back the photos from the internal memory. The phone does not have USB debugging turned on, so having it attached to the computer only charges it. The ...
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1answer
228 views

Samsung Galaxy SIII not Recognized

I have a Samsung Galaxy SIII which I'm attempting to pull photos off of - but I am having trouble doing so. I've attempted to use Kies to pull the photos off - but it just says loading... loading... ...
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2answers
3k views

How can I import sms from iphone 4s / IOS6 with Samsung Kies

I've got a brand spanking Samsung Galaxy Note 2 and I want to import my SMS's - I've installed Kies, detected an iphone backup, (my iphone's name and date displays) but the import screen just ...
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1answer
605 views

How do you install samsung Kies to an alternative hard drive?

I am trying to install Kies in order to get Ice cream sandwich for my galaxy note 1, my C drive is full and I would like to install on D drive which has plenty of space.
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1answer
2k views

Samsung Galaxy Mini GT-S5570 Gets disconnect during firmware upgrade via kies

Whenever i try to upgrade the firmware of my galaxy mini gt-s5570 via samsung kies.....first KIES starts to download the firmware...but the phone doesn't show "downloading" on screen first...but every ...
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1answer
6k views

Is it possible to connect Samsung Galaxy Ace with USB but without Kies?

I have a Samsung Galaxy Ace and my problem is that I am unable to connect the USB to my PC, without starting Kies software. Is it possible that I can connect my Ace to my Laptop without using Kies, ...
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1answer
1k views

Samsung Kies 1.5 not connecting the galaxy fit device

I have Samsung Galaxy fit with android 2.2 I have installed Samsung Kies 1.5 since I want to use mobile internet on desktop PC having Windows XP through USB. But when I connect my phone to PC using ...
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0answers
4 views

having problems with Android Ace texting

I can text and receive messages from anyone else but my Best Friend's phone? I even reset the phone I had. Then I bought a new phone thinking it was my old one but I am still unable to text her! She ...
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0answers
16 views

Kies is not able to transfer music files

I've replaced my old mini mac with the latest version of mini mac. I brought Kies back to the new mini using time machine. After that Kies stop working when trying to move music files into my Samsung ...
0
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1answer
49 views

Samsung Kies version for both old and new android versions?

A friend gave me his older Samsung tablet to upgrade since it kept failing with the OTA update, so like indicated I will try KIES first for updating the device. However I also have 3 newer android ...
0
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2answers
141 views

how to connect Galaxy S4 to Macbook Pro?

The Macbook Pro does recognise my Galaxy S4. I've just downloaded and opened the latest version of Kies, restarted everything, and the "connecting" wheel just keeps going round and round and round. I ...
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1answer
31 views

Can I reflash stock with kies

I'm on a Samsung Galaxy s4 sgh-i337 from att and I messed up my system a little bit I want to reflash and restore stock firmware with kies. Will that work? Also, I am rooted will kies work with me?
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1answer
207 views

Samsung Galaxy S4 GT-I9505 firmware update issue

I was updating the firmware of my Samsung Galaxy S4 GT-I9505 with Samsung Kies 3 on my Macintosh and suddenly my laptop turned off, so I disconnect the phone and tried to reboot it and after it ...
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0answers
91 views

Kies - Application - This item cannot be restored to the connected device

Kies v.3.0.1 - Samsung Galaxy S4 I'm trying my heart out to get applications (or at least application data) restored to my phone. I bought an S4, I broke it - but not before backing it up with Kies. ...
0
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1answer
79 views

Samsung galaxy tab 3 lite connection to pc problem

I tried to install a custom ROM on my tab 3 lite, but it got disconnected half way through. it now says "Firmware upgrade encountered an issue. Please select recovery mode in kies to continue". So I ...
0
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1answer
37 views

How to connect Samsung Galaxy S4 Zoom to MAC?

I have been unsuccessful in my attempts to connect my Samsung Galaxy S4 Zoom (os 4.2.2) to my Macbook Pro Retina running OSX 10.8.4. I have Kies for MAC installed, I'm connecting my device with a USB, ...
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0answers
26 views

Backup interrupted - repeat icons already backed up or skip?

I started a backup using Kies 3.2. Backing up Samsung Note 4. Backup completed videos. Then backup interrupted by cable disconnection. Do I need to repeat the icons that have a green checkmark on ...
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0answers
27 views

Restoring one item from Kies

Can I restore one item only from Kies to my Galaxy S3 mini without affecting the rest of the content on my phone?
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1answer
251 views

Samsung S4 and Kies error

I am trying to connect my Samsung galaxy S4 to Samsung Kies, yet it says it is not compatible and to download Kies 3 - which I did and then it says the device isn't supported - so both versions of ...
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0answers
223 views

i have made apps backup in mobogenie.. can i restore that using kies

im not able to do usb debugging. since i had uninstall the system apps in my Samsung s duos and reset the phone. after the reboot i cant view the "Samsung account"(which appears to make an account/or ...
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0answers
615 views

How to convert Samsung Backups

I backed up my calendar and contacts with Samsung Kies and switched then to cyanogen mod. The problem is now that I can't transfer the data back via Kies. Is there a converter for the samsung ...
0
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1answer
303 views

MTP usb driver failed

I upgraded my Samsung Galaxy Ace 2 GT-i8160. Everything went smoothly during the upgrade, but when it's almost finished, it got disconnected from the PC for no reason. When it reconnected again, it ...
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0answers
373 views

S3 to S4 - in Kies, these items can only be restored to the same device

water spilled on my S3 and the screen no longer works at all. The phone itself works, it was getting text messages. Voice control works. Volume button and power button works etc. You just cannot ...
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0answers
50 views

Why doesn't my latest back up file appear in drop list? (Galaxy 3)

I've run a full back up on my Galaxy 3 twice in the last week so I can do a factory reset. Neither backup shows up in the drop menu when I go to restore in Kies 3. I can find the file when I do a ...
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0answers
122 views

How to perform update on S6102B, since updating from settings or from Kies software is bugged?

Last month I was noticed that a firmware update is available for my GT-S6102B, a mobile phone named Samsung Galaxy Y Duos, but: When I try to update from settings (settings > about > update > update ...
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0answers
328 views

Open Wifi.swi file

So. I just came back home and i forgot that there is no wifi here. But i got a wifi network i know, which i was connected to and made a backup of my phone with Kies 3. In the backup, there is a ...
0
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0answers
1k views

“Firmware upgrade encountered an issue…” message on galaxy tab 2 10.1

I have a problem: My samsung galaxy tab 2 10.1 doesn't turn on correcty. I have the message : Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". For your ...
0
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0answers
188 views

Status 7 error on Samsung Galaxy Tab 2 (p3113)

Everytime I tried to update my PAC or any other ROM with my device support and 4.4.3 it gives my a Status 7 error. I think it could be the firmware but I cannot connect to kies, I tried almost ...
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0answers
715 views

backup taken by kies and want to restore it in lg phone

My s3 screen was blacked out and i took contact backup using kies3. Now i have got LG LTE2 phone also known as LG optimus f160 and want to restore that backup (taken by kies) data on LG phone. How ...
0
votes
1answer
263 views

Help me. Can't update my galaxy [duplicate]

I own a Samsung SCH-i545 Galaxy S4 and can not update to Jellybean 4.3. The wi-fi it says: Software update is temporarly unavailable.vTry again later. Kies does not let me update either. I really want ...
0
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0answers
879 views

Kies - Reflashing Samsung Galaxy Y

My problem is that I messed up some binaries in the ROM on my Samsung Galaxy Y (GT-S5360L). Specifically, most of the binaries in /system/bin are gone, thanks to Busybox Installer. This means I can ...
0
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2answers
4k views

Can back up / restore for a hard reset on Galaxy Note be done using Samsung Kies?

My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very ...
0
votes
1answer
17k views

Can't transfer files to galaxy S3 from laptop?Kies not getting Installed in lap?

I am having a galaxy S3, I can't connect it to my laptop.When I connect it with USB it's not getting mounted and so unable to transfer any files. In my laptop Samsung kies is not installed, hope it ...
0
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0answers
509 views

Rooted SGS3 and Kies doesn't work with my ROM, Looking for contact list files

Recently rooted my SGS3 and installed a custom ROM, so I had to import my contacts number back into my phone and I had them saved as a vcard... When I imported all the names, I thought it had buggered ...
0
votes
0answers
595 views

Can not copy files from PC to Galaxy SIII

I have a Galaxy SIII GT-I9300 and 32-bit Windows 7 PC. When I connect the SIII to the PC it gets detected and I can browse phone and memory card. But I am not able to copy files from PC to SIII ...
0
votes
1answer
1k views

problem while connecting samsung galaxy gt-i5801 to pc via samsung kies [duplicate]

Possible Duplicate: Why Samsung Kies not detecting my Galaxy S GT I9000? i have tried everything for the connection of my galaxy to pc but all in vain... i am unable to understand *#7284# ...
0
votes
1answer
581 views

Update Server Connection Issue

I Have bought Galaxy Sl - GT I9003 , two days back. Region: India I have Android Firmware Version: 2.2.1 , BuildNumber: FROYO.DDKF1 When vere I try to to update the firmware OTA,it gives me ...
0
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1answer
932 views

KiesPDLR has stopped working

Why after recent Kies update to Ver.2.1.1.11124_17 I get this message? Though Kies continues to run it is no longer possible to update firmware.
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votes
1answer
411 views

Not able to upgrade my galaxy ace through kies

When i connect my ace through kies the update starts, it downloads the firmware from the internet and then it shows "preparing firmware upgrade components" and it stuck their as it is, nothing changed ...