For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

learn more… | top users | synonyms (1)

2
votes
5answers
7k views

Kies dies when trying to update Galaxy Note firmware

I downloaded and installed Kies in my Windows 7 laptop. (Toshiba Satellite.) I plug the phone in the USB, it is recognized and its storage shows in Explorer. Then I run Kies. It says there is a ...
2
votes
1answer
1k views

Reinstall default apps on Galaxy S3 before updating to Jelly Bean

I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon. I think it's because I ...
0
votes
1answer
4k views

Can't transfer files to galaxy S3 from laptop?Kies not getting Installed in lap?

I am having a galaxy S3, I can't connect it to my laptop.When I connect it with USB it's not getting mounted and so unable to transfer any files. In my laptop Samsung kies is not installed, hope it ...
1
vote
0answers
25 views

Trying to use Kies to upgrade Galaxy Note firmware

Similar to this question: Kies dies when trying to update Galaxy Note firmware I go to upgrade the firmware and it just keeps looping, downloading firmware components. The progress bar keeps moving, ...
0
votes
1answer
769 views

How can I import sms from iphone 4s / IOS6 with Samsung Kies

I've got a brand spanking Samsung Galaxy Note 2 and I want to import my SMS's - I've installed Kies, detected an iphone backup, (my iphone's name and date displays) but the import screen just ...
1
vote
1answer
3k views

Cannot upgrade Galaxy Y GT-S5360 with new firmware using Kies

Whenever I try to click "upgrade", my phone suddenly disconnects from Kies but the download prompt still runs. After the download process completes, Kies suddenly closes and there are no changes with ...
1
vote
0answers
75 views

Why do I get the message “device connection disrupted” when I connect my phone to the computer?

I have a Samsung Galaxy mini gt-55570. When I try connecting my phone to the computer, I get the message "device connection disrupted" and " Kies has stopped working". What is the problem and how can ...
2
votes
2answers
370 views

Galaxy S2 X t989d firmware update - Kies crashes

I am trying to apply Jelly Bean firmware update on my Galaxy S2 X, but everytime I try to, Kies dies at 0% of the firmware update, without any error message. I tried uninstalling and installing Kies ...
1
vote
2answers
111 views

What is “Kies via Wi-Fi” in S3?

I see that "Kies via Wi-Fi" sends only 2.3 kb and receives only 876 bytes the last four hours in my phone, but it uses 26 mins of my phone CPU time and 20% of my phone battery. Is it something that I ...
2
votes
1answer
6k views

Why has my Android firmware upgrade been stuck at 0% for an hour? (Samsung Galaxy Ace)

I'm using Samsung Galaxy Ace GT-S5830. More than an hour ago, Samsung-Kies prompted me to install a firmware update. It downloaded the required files and then proceeded to the actual upgrade. Now, ...
1
vote
1answer
1k views

Why won't Kies let me tried to update to Froyo again after a failed upgrade attempt?

Yesterday I connected my i9000 to Kies which showed a message about the Froyo upgrade. I clicked on Firmware Upgrade, it started with an progress bar, and when it got to 100% it tried to reconnect to ...
1
vote
1answer
1k views

Samsung Galaxy 3 (GT-i5801) is not being detected in Kies

Whenever I connect my device to my PC, it asks me on connection for the type of connection I want. If I select Samsung kies in the device it shows me connected, but in the kies it keeps connecting ...
3
votes
1answer
13k views

Formatting (or reinstalling) Samsung Galaxy S2

I have some experience about Android phones (but i'm not an expert) . I have problems with my Samsung Galaxy S2 (GT-I9100) . Its battery heating too much, there are a lots of applications, sometimes ...
2
votes
1answer
392 views

Samsung Android phone / tablet drivers without using the Samsung Kies

As Samsung Kies require one to be online in order to install but all I need are just Samsung drivers so that the OS (e.g. Windows XP, Windows 7) can recognize the Samsung Android device. So, how to ...
0
votes
1answer
598 views

Will I lose root & CWM when I upgrade via Kies (Galaxy Note 2)?

I rooted my Samsung Galaxy Note 2 with ClockworkMod Recovery. My Samsung Galaxy Note 2 using Official Samsung firmware from T-Mobile and ClockworkMod Recovery. In the future Samsung release a new ...
2
votes
2answers
6k views

Kies unable to connect to Samsung Galaxy S3 after rooting

After I rooted my Samsung Galaxy S3 GT-I9300 phone, I was no longer able to connect to Kies to do a sync. Does anyone know why? I have tried to reinstall Kies on my laptop, performed "Troubleshoot ...
0
votes
0answers
203 views

Can not copy files from PC to Galaxy SIII

I have a Galaxy SIII GT-I9300 and 32-bit Windows 7 PC. When I connect the SIII to the PC it gets detected and I can browse phone and memory card. But I am not able to copy files from PC to SIII ...
1
vote
1answer
5k views

How can I update my Samsung Galaxy S2 (GT-I9100) from Android 2.3.3 to a newer version?

I have a Samsung Galaxy SII (GT-I9100). OS version-2.3.3. Whenever I connect it to Kies, it cannot find an available software upgrade. Is there any other way to upgrade my OS?
0
votes
1answer
2k views

Gingerbread upgrade for Samsung Galaxy Gio? [duplicate]

Possible Duplicate: When will my phone get the Android 2.3 update (Gingerbread)? A few days ago I bought the Samsung Galaxy Gio, an Android phone that ships with Froyo. My regional Samsung ...
1
vote
1answer
906 views

Unable to connect Galaxy Tab 10.1 to Windows 7 for transferring files

I am unable to connect a Samsung Galaxy Tab 10.1 to a computer via included cable. Here is what I tried: Tried to mount on Windows XP (32), Windows 7 (32), Windows 7(64), and OSX (Snow Leopard). ...
1
vote
1answer
509 views

Why does Kies say that there is no official release for my Samsung Galaxy Mini (GT-S5570)?

Why does Kies say it does not support updates for the firmware on my Samsung Galaxy Mini S5570 as it is "not official release". On the phone it says android version 2.2.1 and Kies calls it: PDA:KC1 ...
2
votes
2answers
757 views

Samsung apps cannot be run. Please try again later

I'm using Kies to connect my 'Samsung Galaxy Ace' in my PC. All the options like Music,Photos,Videos and Podcasts working fine. But when I click on Samsung Apps under Store option, its showing an ...
2
votes
0answers
363 views

Galaxy S II - USB debugging not turning off

I have a Samsung Galaxy S II. Instead of Samsung Kies, I have installed MyPhoneExplorer to use for synchronization. This required me to enable USB debugging. After I turn it off and connect Kies ...
2
votes
3answers
871 views

Can I run Samsung apps (app market from Samsung) without a SIM and mobile connection?

I have a Samsung Galaxy S with Android 2.2. I have read that now there is a "Kies" app available from Samsung which would allow to upgrade the OS on the phone without connecting it with the USB cable ...
2
votes
1answer
596 views

Alternate for Kies

New firmware upgrade is available. I tried to install it through Kies at least 15 times. But every time it fails. I am using latest version of Kies on my PC. I googled for alternates. I found ODIN ...
3
votes
0answers
266 views

software does not want to update

I have a Samsung Galaxy S3. Every time I try to update my software/ check for updates I receive the following message: "failed to update firmware due to network or server problem. Try software update ...
0
votes
1answer
1k views

Samsung Galaxy Mini GT-S5570 Gets disconnect during firmware upgrade via kies

Whenever i try to upgrade the firmware of my galaxy mini gt-s5570 via samsung kies.....first KIES starts to download the firmware...but the phone doesn't show "downloading" on screen first...but every ...
1
vote
2answers
5k views

Is there any way to sync my Outlook calendar to my Samsung Galaxy S without Kies?

I am trying to sync my Outlook 2010 calendar to Samsung Galaxy S using Kies. For some reason, it doesn't sync. Kies has a nasty habit of hanging, so I would really like to use something else, if ...
2
votes
0answers
530 views

Sync My Calendar with Outlook/Exchange 2010 using Kies messes up dates on Galaxy S II

I have a Samsung Galaxy S II running Gingerbread (2.3.5). I tried synchronizing My Calendar with Outlook/Exchange 2010 (Outlook running on Win7) using Kies (over USB). I started with a clean calendar ...
0
votes
0answers
644 views

Kies stuck on a particular file during backup

So I'm trying to back up my galaxy s2 before doing an upgrade to Ice Cream Sandwich I'm using the Samsung Kies (by the way, is there a better way? this program sucks) to do this. I'm backing up ...
0
votes
0answers
198 views

Rooted SGS3 and Kies doesn't work with my ROM, Looking for contact list files

Recently rooted my SGS3 and installed a custom ROM, so I had to import my contacts number back into my phone and I had them saved as a vcard... When I imported all the names, I thought it had buggered ...
1
vote
0answers
227 views

Samsung Galaxy Tab frozen on update via Kies and no longer working

I connected my Samsung galaxy tab and was updating it using the Kies software. It then got onto a section about emergency recovery. I selected the device and then nothing really happened. So I went ...
2
votes
1answer
394 views

Samsung galaxy S freezes while upgrading to gingerbread and doesn't want to turn on?

and the pc doesn't even recognise it (i've tried the volume and power buttoms but sure it didn't work because the phone didn't turn on) when i connect it to pc using kies it gives me a black screen on ...
2
votes
0answers
820 views

Samsung Kies restore a backup from another PC

I recently did a backup as I had to send my S3 to samsung to fix a broken screen. I took my backup on my work pc and copied the whole backup folder to an external drive. I now have my phone back and ...
4
votes
2answers
4k views

I messed up a Firmware update

I just bought this Samsung Galaxy S, installed the Kies software, then it automatically downloaded an update for my phone. I plugged in my phone and it began the update, after a few seconds the ...
0
votes
0answers
34 views

Kies deletes s3 phone favorites

When I sync my Outlook contacts to my S3 with Kies it deletes my favorites phone list. Is there anyway to prevent this?
2
votes
1answer
329 views

Error message when upgrading Galaxy S to Froyo

So I finaly got a copy of Windows and installed VMWare on OS X After fidling with driver issues etc. etc. I got the Kies software to recognize the Gallaxy S After Kies had downloaded the upgrade ...
3
votes
3answers
1k views

Send and receive text messages on computer using galaxy s2

I could use Nokia PC suite to receive and send SMS messages on my computer. But I could not find this feature in Samsung Kies. How can I send and receive text messages on a PC using my Galaxy SII?
2
votes
3answers
2k views

Samsung Galaxy S disconnected during Kies firmware download

The phone will not work at all now and only shows an icon depicting the phone and a pc connected with an exclamation in the middle. I have taken out the battery etc but to no avail. The PC now doesn't ...
1
vote
1answer
925 views

Kies is not working after flashing cyanogenmod on my Samsung Android phone

I have flashed my samsung android phone(GT-I5510) to CM7 and everything is fine with it exept that kies has stopped working with it..i.e when I connect my phone to laptop, it doesn't show the option ...
1
vote
2answers
816 views

Firmware Update for Samsung S LCD I 9003 stops at “preparing firmware update”

I am trying to upgrade the firmware of samsung galaxy S LCD using Samsung Kies. I am using the recent version of Kies. But during when I click start update it is showing that the FirmwareUpdate has ...
1
vote
1answer
445 views

Cannot upgrade Samsung gt-i5800 firmware from 2.1

Hi I cannot upgrade Samsung gt-i5800 firmware from 2.1 using kies, it tells me that the phone requires 3000 mb (or 3gb) but it doesn't even have this as internal memory as far as i know! Has anyone ...
1
vote
1answer
404 views

Transferring pdfs from computer to android

When trying to transfer pdfs from computer to Galaxy Note II, Samsung Kies reports 'No App to read file'. I have several pdf readers including adobe for android and downloads direct to Note 2 work ...
1
vote
0answers
54 views

Why does Kies select one photo cover for all of my song?

I have a Samsung Galaxy S3. I have a specific photo for every song that I have on my Kies Library. When I sync my playlist only one photo gets chosen for all of the my songs on my Galaxy. Does anybody ...
2
votes
2answers
1k views

Connecting Galaxy S2 ICS to Kies

I tried connecting my Samsung Galaxy SII(ICS) to Samsung Kies 2.0.2 through USB. But whenever i connect the cable, Kies asks me to switch the phone to Kies Studio mode. But I could not find this mode ...
3
votes
1answer
463 views

Phone interrupted during update

I was updating my phone using Kies and the download was interrupted. My phone now has a black screen with a little phone, a yellow triangle with an exclamation point, and a computer on it. I cannot ...
3
votes
0answers
349 views

Why does my Samsung Galaxy S2 have duplicate calendar events?

Why does my Samsung Galaxy S2 have duplicate calendar events? I am using Outlook calendar and have downloaded the Google calendar to allow it to sync. When I use the Samsung Kies Program to sync the ...
0
votes
1answer
193 views

How do you install samsung Kies to an alternative hard drive?

I am trying to install Kies in order to get Ice cream sandwich for my galaxy note 1, my C drive is full and I would like to install on D drive which has plenty of space.
2
votes
1answer
172 views

Galaxy Note 4.0.4 upgrade failure [closed]

My Samsung Galaxy Note (GT-N7000) currently has 4.0.3 installed. It has let me know it has the upgrade for 4.0.4 but every time I run it, it fails. After failure it will boot back up fine and has a ...
2
votes
1answer
3k views

Why does Samsung Kies say that my device does not support software upgrading via kies?

I bought a Galaxy Ace. It initially came with: Gingerbread 2.3.3 Build is GINGERBREAD.XWPKY, for regions France, Germany, Italy, Netherlands, Portugal, Spain, Turkey, UK Unrooted With that, let me ...

1 2