For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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3
votes
1answer
464 views

Phone interrupted during update

I was updating my phone using Kies and the download was interrupted. My phone now has a black screen with a little phone, a yellow triangle with an exclamation point, and a computer on it. I cannot ...
2
votes
1answer
1k views

Reinstall default apps on Galaxy S3 before updating to Jelly Bean

I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon. I think it's because I ...
2
votes
1answer
392 views

Samsung Android phone / tablet drivers without using the Samsung Kies

As Samsung Kies require one to be online in order to install but all I need are just Samsung drivers so that the OS (e.g. Windows XP, Windows 7) can recognize the Samsung Android device. So, how to ...
1
vote
1answer
3k views

Cannot upgrade Galaxy Y GT-S5360 with new firmware using Kies

Whenever I try to click "upgrade", my phone suddenly disconnects from Kies but the download prompt still runs. After the download process completes, Kies suddenly closes and there are no changes with ...
1
vote
1answer
1k views

Samsung Galaxy 3 (GT-i5801) is not being detected in Kies

Whenever I connect my device to my PC, it asks me on connection for the type of connection I want. If I select Samsung kies in the device it shows me connected, but in the kies it keeps connecting ...
1
vote
1answer
1k views

Why won't Kies let me tried to update to Froyo again after a failed upgrade attempt?

Yesterday I connected my i9000 to Kies which showed a message about the Froyo upgrade. I clicked on Firmware Upgrade, it started with an progress bar, and when it got to 100% it tried to reconnect to ...
0
votes
1answer
4k views

Can't transfer files to galaxy S3 from laptop?Kies not getting Installed in lap?

I am having a galaxy S3, I can't connect it to my laptop.When I connect it with USB it's not getting mounted and so unable to transfer any files. In my laptop Samsung kies is not installed, hope it ...
0
votes
1answer
777 views

How can I import sms from iphone 4s / IOS6 with Samsung Kies

I've got a brand spanking Samsung Galaxy Note 2 and I want to import my SMS's - I've installed Kies, detected an iphone backup, (my iphone's name and date displays) but the import screen just ...
0
votes
1answer
598 views

Will I lose root & CWM when I upgrade via Kies (Galaxy Note 2)?

I rooted my Samsung Galaxy Note 2 with ClockworkMod Recovery. My Samsung Galaxy Note 2 using Official Samsung firmware from T-Mobile and ClockworkMod Recovery. In the future Samsung release a new ...
0
votes
1answer
805 views

KiesPDLR has stopped working

Why after recent Kies update to Ver.2.1.1.11124_17 I get this message? Though Kies continues to run it is no longer possible to update firmware.
0
votes
1answer
422 views

Update Server Connection Issue

I Have bought Galaxy Sl - GT I9003 , two days back. Region: India I have Android Firmware Version: 2.2.1 , BuildNumber: FROYO.DDKF1 When vere I try to to update the firmware OTA,it gives me ...
-1
votes
1answer
379 views

Not able to upgrade my galaxy ace through kies

When i connect my ace through kies the update starts, it downloads the firmware from the internet and then it shows "preparing firmware upgrade components" and it stuck their as it is, nothing changed ...
3
votes
0answers
266 views

software does not want to update

I have a Samsung Galaxy S3. Every time I try to update my software/ check for updates I receive the following message: "failed to update firmware due to network or server problem. Try software update ...
3
votes
0answers
349 views

Why does my Samsung Galaxy S2 have duplicate calendar events?

Why does my Samsung Galaxy S2 have duplicate calendar events? I am using Outlook calendar and have downloaded the Google calendar to allow it to sync. When I use the Samsung Kies Program to sync the ...
2
votes
0answers
832 views

Samsung Kies restore a backup from another PC

I recently did a backup as I had to send my S3 to samsung to fix a broken screen. I took my backup on my work pc and copied the whole backup folder to an external drive. I now have my phone back and ...
2
votes
0answers
257 views

AT&T Galaxy SIII / Windows 7 64bit AMD/ Cannot mount USB drive

I just want to transfer files between my new cell phone and my new computer. I have been on the phone with both AT&T and Samsung tech support for two days. No joy. I and they have tried dozens of ...
2
votes
0answers
417 views

Samsung Kies program on my PC can't restore contacts to Samsung Galaxy S

I downloaded a new program, and I already did a backup using the Samsung Kies program installed on my PC, but now I can't restore the contacts because the program is not recognizing the phone, and I ...
2
votes
0answers
364 views

Galaxy S II - USB debugging not turning off

I have a Samsung Galaxy S II. Instead of Samsung Kies, I have installed MyPhoneExplorer to use for synchronization. This required me to enable USB debugging. After I turn it off and connect Kies ...
2
votes
0answers
531 views

Sync My Calendar with Outlook/Exchange 2010 using Kies messes up dates on Galaxy S II

I have a Samsung Galaxy S II running Gingerbread (2.3.5). I tried synchronizing My Calendar with Outlook/Exchange 2010 (Outlook running on Win7) using Kies (over USB). I started with a clean calendar ...
1
vote
0answers
26 views

Trying to use Kies to upgrade Galaxy Note firmware

Similar to this question: Kies dies when trying to update Galaxy Note firmware I go to upgrade the firmware and it just keeps looping, downloading firmware components. The progress bar keeps moving, ...
1
vote
0answers
83 views

Why do I get the message “device connection disrupted” when I connect my phone to the computer?

I have a Samsung Galaxy mini gt-55570. When I try connecting my phone to the computer, I get the message "device connection disrupted" and " Kies has stopped working". What is the problem and how can ...
1
vote
0answers
54 views

Why does Kies select one photo cover for all of my song?

I have a Samsung Galaxy S3. I have a specific photo for every song that I have on my Kies Library. When I sync my playlist only one photo gets chosen for all of the my songs on my Galaxy. Does anybody ...
1
vote
0answers
227 views

Samsung Galaxy Tab frozen on update via Kies and no longer working

I connected my Samsung galaxy tab and was updating it using the Kies software. It then got onto a section about emergency recovery. I selected the device and then nothing really happened. So I went ...
1
vote
0answers
3k views

Samsung galaxy s3 driver problem on win7 ult 64 bit machine

The Driver Problem. When I install the drivers it and restart my system it will not pick them up, I have tried USB debug mode and normal mode it still won’t work. Even multiple installs of ...
1
vote
0answers
330 views

galaxy S I9000 kies connection problem

October 2012 Latest version of Kies and latest drivers downloaded Phone connects to Kies begins display of contents and then Kies suddenly shuts down. It used to work OK. I also tried different USB ...
1
vote
0answers
375 views

Samsung Kies not connecting with phone

I am trying to upgrade the firmware for my Galaxy S Plus. I have KIES SW installed in my PC, but when I try to connect my phone to the PC, KIES is not recognizing the phone. The phone's USB debugging ...
0
votes
0answers
198 views

Rooted SGS3 and Kies doesn't work with my ROM, Looking for contact list files

Recently rooted my SGS3 and installed a custom ROM, so I had to import my contacts number back into my phone and I had them saved as a vcard... When I imported all the names, I thought it had buggered ...
0
votes
0answers
206 views

Can not copy files from PC to Galaxy SIII

I have a Galaxy SIII GT-I9300 and 32-bit Windows 7 PC. When I connect the SIII to the PC it gets detected and I can browse phone and memory card. But I am not able to copy files from PC to SIII ...
0
votes
0answers
34 views

Kies deletes s3 phone favorites

When I sync my Outlook contacts to my S3 with Kies it deletes my favorites phone list. Is there anyway to prevent this?
0
votes
0answers
233 views

Galaxy S2 upgrading problem

When I try to update my Gingerbread Galaxy S2 through Kies it says "Your device does not support updates via Kies". My current firmware version is I9100XXKL1/I9100OXAKL1/I9100XXKL1/I9100XXKL1(KOR). ...
0
votes
0answers
647 views

Kies stuck on a particular file during backup

So I'm trying to back up my galaxy s2 before doing an upgrade to Ice Cream Sandwich I'm using the Samsung Kies (by the way, is there a better way? this program sucks) to do this. I'm backing up ...
0
votes
0answers
444 views

Samsung kies upgrade stopped in the middle. Now what?

I was doing the samsung kies upgrade and it stopped in the middle. Now my phone only shows "icon of phone > yellow warning sign > computer" no matter what I do. Any suggestions? I have tried taking ...
0
votes
0answers
1k views

Samsung Kies in Virtualbox Win 7 64bit?

I try to run Samsungs Kies in a Virtualbox running Windows 7 64bit on a Linux host (Ubuntu 11.04). After installing all updates and Service Packs I can run Kies and check for updates. I have the most ...