For issues with the pre-installed email app. If your problem is rather with GMail, please use the 'gmail' tag. Other related tags and information can be found in the full tag wiki.

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1answer
151 views

Where to report issues regarding the stock-email-app

Is http://code.google.com/p/android/issues/entry the right place for bug reports? My device is a Samsung Galaxy Note 10.1 LTE 2014 Edition (SM-P605) with it's original shipped OS (Android 4.3).
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1answer
908 views

Email client not talking proper IMAP? Unfriendly to other clients

The stock email client in Android 4.2.2 and Thunderbird 17 on my computers do not like each other. I’m syncing against an IMAP server. (I control the server.) These are my problems: • Android puts ...
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1answer
18 views

Why is my email being marked as read?

I recently discovered that my email, served via POP3 on a SquirrelMail server, and only accessed by the stock Android Email application, is all being marked as read on the server. Every one of them? ...
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1answer
495 views

Where does Android store offline contacts and email account details?

Basically, I want to set up a home-rolled sync for these, but I have no idea where they live by default on a CyanogenMod without GApps. Could someone please help me out?
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1answer
254 views

Email has stopped message once per day on Android Lollipop version 5

I have an issue on Samsung Galaxy S5 where I get a Email has stopped message at least once per day. I have updated to the latest OS - I'm on Android Lollipop version 5 and I have tried deleting the ...
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2answers
146 views

How can I reclaim space used by the defaul email client

The default email client on my phone is reported as have almost 2.5Gb of data. It's used to sync with my work Exchange account. I've reduced the number of days to sync and the number of folders to ...
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1answer
412 views

What is the com.android.email/cache folder?

I am looking at where data is stored on an Android device. The ending of the path is com.androidemail/cache/then a jpg. What is the email cache?
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1answer
9 views

Huawei P8 Lite - email client not synchronising with BT email server

Our Huawei P8 Lite (2016 Android 5) email client is not synchronising correctly with the BT mail server. It picks up all the incoming mails, but does not seem to take account of mails deleted on the ...
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25 views

Email Sign in failed

I have recently encountered an issue which I cannot seem to rectify; My email app on my device has begun notifying 'Couldn't sign in'. Opening the notification prompts me that my password has changed ...
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0answers
11 views

Stock email client cannot send when overseas

I am currently in Malawi and helping a British person get her email working on her Android phone. She has told me that the stock email client can both send and receive from her btinternet.com email ...
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0answers
55 views

Purpose of “sync” in stock mail app (Android 5.1.1)

How does sync differ from fetching mail (IMAP)? Does it sync data to my google account, or is it just double checking (syncing) the folder structure etc. with the mail server?
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63 views

Delete mistakenly synced contacts from Email autofill?

I need some help. I have a Samsung Note 5 running Android 5.1.1 and am using the OEM "Email" app (I hate the Gmail app). At some point I mistakenly added an old email address and allowed it to sync ...
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190 views

Sync with exchange: problems and alternatives

I have a new phone on android 5.0.2 (EMUI) and I'm facing some problems with syncing to exchange. The default mail client works well but the process "exchange services" keeps the "radio signal" always ...
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1answer
98 views

Email app syncing two years old messages

OK, I have maybe quite a silly quiestion, but could you recommend email app that does this: Show emails from the latest month/week, then delete them from phone memory (unless I want to sync them ...
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0answers
149 views

How do I change the font size of signature in stock mail app on Galaxy S6/Android 5.1.1

My signature look quite large compared to the body text in my emails. Is there a way to change this? Also how do I bold, italicize, underline text in an email? I can't seen to find any formatting ...
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0answers
8 views

email, text message [duplicate]

When a text message comes in, the stock email app throws a copy into my Exchange email accounts that are on the phone. I want to turn this feature off but cannot find a setting for it anywhere. I have ...
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0answers
106 views

Android E-Mail: Copy of Sent Mail

I'm infrequently using the stock Android "E-Mail" app (not GMail) on my Nexus 4 phone to read and send mails (POP3, SMTP, not via IMAP). Lately I've sent an important mail from the phone. I want that ...
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0answers
18 views

Avatar not going away

At one point I got an XMPP client app on my phone, and it seemed to pick up the XMPP icon I was using on my desktop and integrate it with my stock email app's avatar for myself. I don't want my icon ...
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0answers
265 views

Opening attachments from email apps failing randomly

I am unable to open OR download attachments from my gmail or inbox our stock email apps, from any of the multiple apps for viewing available. I don't have any default apps set for various file types, ...
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0answers
155 views

Notification Filters for Stock Android Email App?

I work for a company and have a company Android device. The only way I can access the corporate Exchange email is via the stock Android Email application (i.e. Not Gmail, Outlook, etc.). When someone ...
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1answer
135 views

How to save an image inlined into an email using the stock Email app?

I received an email containing an inline photo (not as attachment, but inside the message body) and I would like to save this image as a file, so that I can for instance open it in my gallery. I'm ...
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1answer
224 views

How do you force the default mail app to resync it's folder list with exchange?

I've got a Kyocera Duraforce that appears to have it's folder list out of sync with our exchange server. A large number of folders were created and shortly afterwards deleted and the deleted folders ...
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0answers
16 views

Installed Comodo SSL certificate not showing in User in Trusted credentials [duplicate]

I am trying to install the SSL certificate for our exchange server. However although it says it is installed it is not showing under the User tab in settings --> personal --> security --> credential ...
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1answer
556 views

How to sync my iCloud email acct using the stock email app?

I am using cyanogenmod11 on both my phone and tablet which comes with AOSP email app. I've also tried the latest stock email app that Google released recently on the playstore. No matter what I do, I ...
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1answer
913 views

stock email: activesync/exchange: selecting which folders to sync

I have two devices getting email from the same exchange activesync server. same account. One is an old 2.3.3 nexus, another is a samsung tablet with 4.1 (or newer, not 100% sure now.. it may be 4.2) ...
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1answer
126 views

Some mail subfolders not syncing

I have a new issue which just started where not all subfolders are appearing in the Mail app. Almost all subfolders are present, except for those that are part of a particular folder. I'm running 4.3 ...
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1answer
383 views

Low space even though most apps are linked to SD card

I have link2SD and 90% of the apps are on the SD card. Yet I still only have a few MB left of space. I tried refreshing my e-mail and got a message "can't download more e-mails, delete some first". I ...
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0answers
312 views

How to make Exchange client read signed 'application/ms-tnef' mail?

Someone sends an email with (among others) the following headers Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary X-MS-Has-Attach: yes X-MS-Exchange-...
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0answers
499 views

How can I sort my non-gmail emails?

I would like to sort my non-gmail emails in a different order (e.g. from oldest to newest, to read the emails in chronological order). How can I do it in KitKat? I was really easy on my old HTC Desire ...
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1answer
578 views

Wrong reply-to header in emails (tine20)

I have two different servers with two different user names foo@mailserver.example (valid mail address) bar@tine-server.example (not a valid mail, just for tine20 login) I created an Exchange-...
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0answers
2k views

Samsung Galaxy S3 Email does not refresh read status

I just got the S3. The Samsung email app was appropriately pulling in new emails, but if I have already read them in Gmail, it does not reflect that in the Samsung app. I've been changing settings ...
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1answer
149 views

Download email attachment bigger than 15 MB

I got an email (MS Exchange 2010 / Native Mail App / LG G2 - 4.4.2 / connection->mobile-data[HSDPA]) with an PDF file with a size of ~18 MB. When I click on it, it is trying to download it. After one ...