Common troubleshooting. You can use this tag when you cannot find a better fitting one. Please read the tag wiki for some first-aid.

learn more… | top users | synonyms

1
vote
0answers
35 views

What does leaving your device off for a while do?

This page: What should I do before I try advanced troubleshooting says 3) Keep your device switched off for a while. Make sure you remove your SIM card (and the battery and SD card as well, if they ...
0
votes
0answers
3k views

Phone screen went black after getting wet and will not turn on

My phone got wet in the rain, and the screen went black and will not turn on. I left it alone for 2 hours but to no avail. Now I'm charging the phone and it still wont work, the phone just vibrates ...
0
votes
0answers
483 views

Phone storage not mounted , after using USB storage shows “Application not installed”

Earlier when I used to connect my phone (A jelly bean 4.2.2) to my computer (OS: Ubuntu 12.04) both my memory card and phone storage gets mounted automatically, but recently only my memory card gets ...
0
votes
0answers
420 views

I can't connect to server via PAW server app? Why not?

I have installed PAW server, and it says to open the provided IP address in a web browser and port number to configure the server (from device itself). I try it, and the page loads for a minute or so ...
0
votes
1answer
10k views

Omega ROM 4.4 bootloader/modem problems

Hi I was wondering if anyone else has had problems with this ROM update OMEGA ROM for Samsung Galaxy S4 I9505 I have followed the steps to flash the boot loader (completed successfully). Flashed the ...
0
votes
1answer
162 views

Wi-fi stopped working

The other day out of the blue my Wi-Fi stopped working. I've tried fixes I found here in stack exchange (see below), but nothing seems to work. How can I tell if it's a hardware problem or a software ...
1
vote
3answers
9k views

What exactly is Device Memory and is it possible to see it's contents?

I'm using Sony Xperia L (Non-Rooted, Stock OS) which shows me I have 1.52 GBs of Device Memory. "Apps and Media" are taking up 0.98 GB and ~240MB is remaining free. I don't understand where all that ...
0
votes
1answer
36 views

my android tablet isnt tworking

I had a new tablet for Christmas and it worked properly. Today it just wasn't doing so well: I turned on the power and swiped my finger on the screen to unlock it. Then, When I touch an app it said ...
1
vote
0answers
933 views

Why: My phone will not install downloded apps. Will not calculate Storge usage % (Audio, Apps, etc.)?

My phone wouldn't install an app the other day (jefitt) so I tried looking at the internal memory (% usage for Audio, etc.) and it wouldn't calculate it (just showed the calculating status for 4 or 5 ...
2
votes
1answer
2k views

How can I determine what is causing my Nexus 4 to freeze?

I have a new-ish Nexus 4 with Cataclysm ROM installed (rooted, 4.3). The device has recently started freezing - being unresponsive to button presses, but with the white LED pulsing. I have to long-...
0
votes
0answers
162 views

Why is my Wi-Fi connection saying “no account found” when I try to connect via wireless networks?

I have enabled Wi-Fi. I try connecting to various networks, and during the IP address obtaining process, the notification will popup from the Wi-Fi app saying: "No account for ___________ network. ...
0
votes
0answers
404 views

How to troubleshoot missing sounds?

I have a strange problem with my Droid 4: sometimes it stops playing sounds (or music, or ringtones), and I can't figure out if there's something in particular that triggers this. The only fix I could ...
-1
votes
1answer
98 views

Galaxy mini S5570 automatically creates screenshots

It makes screenshots on its own and saves them in the gallery. I delete them but it makes new screenshots. I stopped an running app that says "screen capture" but it does it again. I can't delete it, ...
0
votes
0answers
298 views

How to speed up switching pages in a PDF?

How can you speed up flipping between pages in a PDF (currently using ezPDF on a Nexus 7)? What's the function that determines how fast a PDF can flip pages between? I thought it would be a function ...
0
votes
1answer
573 views

Was it my rooting that caused my Android to malfunction? Or what was it really?

I finally rooted my phone around a week ago, amidst all those battling feelings, and I used it for around 4 days. While the phone was charging through the USB port of my computer, I remember like ...
0
votes
0answers
476 views

“Save Image” doesn't work

Using Android 4.0.4 on the LG Optiomus P970 I cannot save images from browsers. When using the preinstalled browser (not Chrome on this device) tap-and-hold brings up a context menu including "save ...
4
votes
0answers
931 views

Music playback stops randomly

I have bought the Xperia ZQ (Xperia ZL's alias in Brazil) C6503. I am experiencing a very annoying problem: from time to time the audio playback in any audio app just stops. If I hit play again it ...
3
votes
0answers
174 views

Double message notifications after upgrading Talk to Hangouts (CyanogenMod 7.2) [duplicate]

Phone: HTC Wildfire OS: CyanogenMod-7.2.0-buzz I recently upgraded Talk to Hangouts, and now each incoming message results in two notifications: one styled like the old Talk, and one from Hangouts. ...
1
vote
1answer
2k views

Do I need to root my phone to get a tcpdump?

I'm troubleshooting my aCal installation and the good folks at aCal asked me for the output from tcpdump -A -- do I need to root my phone and install busybox or can I do this from a terminal emulator?
3
votes
1answer
11k views

How to access Samsung Galaxy S2 storage while phone is off

My Galaxy S2 recently froze while browsing facebook using Firefox (the loading animation kept playing though), then shut down after a minute. I haven't been able to turn it back on since then. I tried ...
0
votes
2answers
127 views

How do I begin to troubleshoot aCal?

I'm running aCal on my Samsung Galaxy S / Gingerbread and it isn't updating. Adding events pushes them out to my CalDAV server, but I don't see any events. In aLogcat I see an awful lot of errors: ...
10
votes
1answer
6k views

How do I make Android consider my WiFi Access Point as valid (blue?)

We have a very large wifi network at Stack Exchange, and the primary guest network is tightly locked down. Our firewall rules permit essentially just http/https and vpn connections. When our ...
0
votes
0answers
8k views

Samsung Galaxy Ace not detected AT ALL on Windows 8 Pro

Here is the exact same problem but with a different phone: Unable to connect Galaxy S3 to PC via USB This is not the standard device on recognized ordeal but a device is not even being detected at ...
0
votes
1answer
337 views

Why my sdcard suddenly re-mount when phone in use to play game, watch movie or idle?

I'm still newbie to android, I'm a little confused whether my android phone fine or damaged, or my sdcard is broken, because when I use the phone to play games, watch movies, or is in the idle ...
1
vote
0answers
494 views

Galaxy S2 turns off randomly

I got a problem with my Samsung Galaxy S2 I9100. I have it for round about 8 monthts now and experimented with some custom roms. I installed cynogenmod 9, 10, 10.1 tested Syah Kernel and installed ...
0
votes
1answer
1k views

High CPU usage from UEventObserver and inputmethod.latin (Nexus S)

I have kept my Google Nexus S up to date with the latest Android O/S since I've owned it and its always had performance problems to varying degrees. I'm currently running: Android version: 4.1.2 ...
2
votes
3answers
3k views

“Settings” hangs when scanning for WiFi since JB update on One X

I have an HTC One X which has never before exhibited any connection problems. Since the update to Jelly Bean around 2 weeks ago, it cannot reconnect to a WiFi network once it has lost the connection....
7
votes
1answer
955 views

What should I do before I try advanced troubleshooting

Are there any generic troubleshooting steps and tips to be followed before I search for problem specific troubleshooting options? Then what are they? I only have a general knowledge on Android and ...
21
votes
6answers
233k views

Unable to connect Galaxy S3 to PC via USB

I've had my Galaxy S3 for a few months now, and have always been able to connect to my PC via USB. A few days ago, it suddenly stopped working. I've found many other Android.SE threads, but none have ...
1
vote
1answer
70 views

Phone added contact unfindable

My phone's contacts are synced with my Google and Facebook accounts. Whenever I add a contact through my phone it gets synced to my Google Account. Wonderful... Ok I usually send them a text message ...
2
votes
1answer
2k views

How to troubleshoot a lockup/freeze

I have a GNex running on CN(A) 3.8. It has started to lockup/freeze when the screen is off. So far it occurs mostly overnight while it's charging. I have to pull the battery to resolve. I believe it ...
0
votes
1answer
302 views

ghost key and unpressable keys issue on android HTC desire Z

On my screen the area where the letters "w e r" and "a s d" seems to press itself on its own, to a point most of my apps are inaccessible. If I have to write a text message or dial a number, I have to ...
7
votes
7answers
24k views

WiFi Error: “Failed to connect to network”

Intermittently, when I try to connect to a WiFi network, I get the following error message as a toast message: Failed to connect to network The message pops up immediately upon attempting to ...
14
votes
1answer
5k views

App <X> isn't working correctly. How can I fix it?

I have an application that isn't working correctly. Either it's not launching, or not responding to commands, or some of the functionality isn't doing what I expect. What are some simple steps I can ...