Common troubleshooting. You can use this tag when you cannot find a better fitting one. Please read the tag wiki for some first-aid.

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2answers
139 views

Uninstalled system keyboard

I rooted my phone and uninstalled keyboard application without backup.. Now i removed my root. I need keyboard. My phone is galaxy star pro. Android version 4.1.2. Help me.
3
votes
1answer
8k views

How to access Samsung Galaxy S2 storage while phone is off

My Galaxy S2 recently froze while browsing facebook using Firefox (the loading animation kept playing though), then shut down after a minute. I haven't been able to turn it back on since then. I tried ...
1
vote
1answer
158 views

My Android devices are connected with excellent signal strength, but can no longer actually load any webpages

Both my Android tablet and Android GoGo Smart TV Stick worked fine connecting to the internet via Wi-Fi in my home. Now they show connected with excellent signal strength. But, anytime I attempt to ...
0
votes
1answer
135 views

Reverse tethering isn't working completely

i connected my phone to my pc's ethernet connection via (USB cable) reverse tethering AndroidTool on my PC and USB tunnel on my android. Now, the problem is, it is going well with UC browser but isn't ...
0
votes
1answer
71 views

How can I diagnose slowness in an Android device?

In Windows PC, when some computer is very slow, I use software like SysInternals Process Explorer to check background programs that is using more CPU/RAM. I use SysInternals AutoRuns to disable auto ...
0
votes
1answer
254 views

How to troubleshoot wifi connection problem?

Like some other people, I am plagued by the issue with gray wifi bars with a tablet running 4.2.2. I tried all recommended solutions: disabling power saving, switching between AES/TKIP on the router, ...
0
votes
1answer
151 views

HTTPS sites no longer load on my Android after installing cert to truststore

I have a rooted Android 4.3 JellyBean. I was testing something and trying to install the certificate for Charles Proxy so I could sniff some SSL traffic. I was able to push the Charles certificate to ...
0
votes
1answer
195 views

How do I get my Android tablet on my network without getting stuck in a reboot loop?

I recently acquired an Android tablet PC (this thing: http://yourfirstsmartphone.com/android-tablet-pc/). I have not altered it at all from the factory fresh settings (in fact in attempt to solve the ...
0
votes
1answer
296 views

Light of Back button is not working on my Android mobile

I have Android Fly F45 S. From yesterday I am suddenly seeing that my Android mobile back button light is not working. The back button is working but the light is not lighting. I have never dropped it ...
0
votes
1answer
8k views

Omega ROM 4.4 bootloader/modem problems

Hi I was wondering if anyone else has had problems with this ROM update http://forum.xda-developers.com/showthread.php?t=2253528 I have followed the steps to flash the boot loader (completed ...
0
votes
1answer
33 views

my android tablet isnt tworking

I had a new tablet for Christmas and it worked properly. Today it just wasn't doing so well: I turned on the power and swiped my finger on the screen to unlock it. Then, When I touch an app it said ...
0
votes
1answer
404 views

Was it my rooting that caused my Android to malfunction? Or what was it really?

I finally rooted my phone around a week ago, amidst all those battling feelings, and I used it for around 4 days. While the phone was charging through the USB port of my computer, I remember like ...
0
votes
1answer
316 views

Why my sdcard suddenly re-mount when phone in use to play game, watch movie or idle?

I'm still newbie to android, I'm a little confused whether my android phone fine or damaged, or my sdcard is broken, because when I use the phone to play games, watch movies, or is in the idle ...
0
votes
1answer
914 views

High CPU usage from UEventObserver and inputmethod.latin (Nexus S)

I have kept my Google Nexus S up to date with the latest Android O/S since I've owned it and its always had performance problems to varying degrees. I'm currently running: Android version: 4.1.2 ...
0
votes
1answer
272 views

ghost key and unpressable keys issue on android HTC desire Z

On my screen the area where the letters "w e r" and "a s d" seems to press itself on its own, to a point most of my apps are inaccessible. If I have to write a text message or dial a number, I have to ...
-1
votes
1answer
35 views

Why does reinstalling an app sometimes work to fix problems?

It's not uncommon for people to recommend reinstalling an Android app if it isn't working properly. For example, see this post on this site. Why does this sometimes work? What is goes wrong with ...
2
votes
0answers
131 views

How to Diagnose WiFi Issues?

My Samsung Galaxy S4 (GT-I9515) with Android 5.0.1 does not connect to one particular WiFi any more - the Eduroam network at my workplace. The network is listed in the available networks list, with ...
2
votes
0answers
647 views

Music playback stops randomly

I have bought the Xperia ZQ (Xperia ZL's alias in Brazil) C6503. I am experiencing a very annoying problem: from time to time the audio playback in any audio app just stops. If I hit play again it ...
1
vote
0answers
22 views

Asus Zenfone 6 doesn't see SIM cards without booting itself. How to troubleshoot the issue?

I have a problem with Asus Zenfone 6 device, which worked well on stock firmware with minimal amount of additional installs for about a year. This is a dual SIM phone and it has both SIM card slots ...
1
vote
0answers
254 views

how to change the permission and ownership for internal sdcard

I have a problem with my internal SD card on my android 4.2.2. It shows there are no files on the internal SD card but there is a shortcut called "legacy" and I can't write anything on the internal SD ...
1
vote
0answers
205 views

How can I troubleshoot what is causing 'Android OS' to eat up lots of battery?

Are there steps I can take to rule things out eventually leading to a root cause? I am currently using the latest Dirty Unicorn ROM on a Nexus 5. For the same of argument, consider the case where ...
1
vote
0answers
525 views

Why: My phone will not install downloded apps. Will not calculate Storge usage % (Audio, Apps, etc.)?

My phone wouldn't install an app the other day (jefitt) so I tried looking at the internal memory (% usage for Audio, etc.) and it wouldn't calculate it (just showed the calculating status for 4 or 5 ...
1
vote
0answers
483 views

Galaxy S2 turns off randomly

I got a problem with my Samsung Galaxy S2 I9100. I have it for round about 8 monthts now and experimented with some custom roms. I installed cynogenmod 9, 10, 10.1 tested Syah Kernel and installed ...
0
votes
0answers
10 views

Only part of display showing, still responding

I'm having a bit of a strange issue with my phone. I've got a samsung galaxy S3. My issue is that my phone displays only a single bar of pixels, right at the top of the screen. However, when it ...
0
votes
0answers
127 views

My Moto X (2013) won't connect to wifi

I have a moto x 2013 and it can see my network, but it will not connect and if it does it wont connect long. I read everything I could find and have tried many tricks. Nothing has worked so far. Does ...
0
votes
0answers
92 views

Problem with gallery in my Huawei device

I saved the photos from Facebook but I can't see any of them. When I open the camera, it said that my SD card is full. What? No way. My SD card is 16GB. So, I think there is a problem on internal ...
0
votes
0answers
104 views

How to test wifi adapter?

My VPN keeps disconnecting and I'm wondering if it's a problem with the wireless adapter. Is there a way I can test? I'm using the Xperia Z2 and there's ways to test the built in hardware like the ...
0
votes
0answers
16 views

Feedly doesn't start

As the title says, I'm unable to start Feedly and use it. When I try to open it, it shows the initial splash screen, the black one with its logo, and hangs here forever. Essentially, I can't even ...
0
votes
0answers
303 views

How to debug a Bluetooth connection?

The Bluetooth connection between my phone (Galaxy Note 2, CyanogenMod) and my car is unstable. It usually connects fine, then disconnects after some time, then I see that the BT icon on the phone ...
0
votes
0answers
44 views

Galaxy XCover2 keeps shutting down(and occationally restarting) on standby

My Galaxy Xcover2 keeps shutting down when on standby and sometimes - though rarely - when in use. Before this started to happen my phone complained of some sort of filesystem corruption on the SD ...
0
votes
0answers
52 views

Phone app crashes during phone calls

On my Android phone the Phone app will crash when taking or placing calls is there some way to replace the phone.apk?
0
votes
0answers
2k views

Run any user apps in safemode?

Some Background My Note 2 has strange slow down after hours of use. After hours of usage system_server and maybe kworker use a lot of CPU, mostly during apps open and switch, it lags badly. I also ...
0
votes
0answers
232 views

MMS messages text disappears

When I receive an MMS message (Android 4.1.2), I can see by the momentary preview that there is text to the message, but when I open it, I cannot find the text, only the image. Anybody have the ...
0
votes
0answers
30 views

What does leaving your device off for a while do?

This page: What should I do before I try advanced troubleshooting says 3) Keep your device switched off for a while. Make sure you remove your SIM card (and the battery and SD card as well, if they ...
0
votes
0answers
2k views

Phone screen went black after getting wet and will not turn on

My phone got wet in the rain, and the screen went black and will not turn on. I left it alone for 2 hours but to no avail. Now I'm charging the phone and it still wont work, the phone just vibrates ...
0
votes
0answers
341 views

Phone storage not mounted , after using USB storage shows “Application not installed”

Earlier when I used to connect my phone (A jelly bean 4.2.2) to my computer (OS: Ubuntu 12.04) both my memory card and phone storage gets mounted automatically, but recently only my memory card gets ...
0
votes
0answers
211 views

I can't connect to server via PAW server app? Why not?

I have installed PAW server, and it says to open the provided IP address in a web browser and port number to configure the server (from device itself). I try it, and the page loads for a minute or so ...
0
votes
0answers
137 views

Why is my Wi-Fi connection saying “no account found” when I try to connect via wireless networks?

I have enabled Wi-Fi. I try connecting to various networks, and during the IP address obtaining process, the notification will popup from the Wi-Fi app saying: "No account for ___________ network. ...
0
votes
0answers
272 views

How to troubleshoot missing sounds?

I have a strange problem with my Droid 4: sometimes it stops playing sounds (or music, or ringtones), and I can't figure out if there's something in particular that triggers this. The only fix I could ...
0
votes
0answers
242 views

How to speed up switching pages in a PDF?

How can you speed up flipping between pages in a PDF (currently using ezPDF on a Nexus 7)? What's the function that determines how fast a PDF can flip pages between? I thought it would be a function ...
0
votes
0answers
380 views

“Save Image” doesn't work

Using Android 4.0.4 on the LG Optiomus P970 I cannot save images from browsers. When using the preinstalled browser (not Chrome on this device) tap-and-hold brings up a context menu including "save ...
0
votes
0answers
7k views

Samsung Galaxy Ace not detected AT ALL on Windows 8 Pro

Here is the exact same problem but with a different phone: Unable to connect Galaxy S3 to PC via USB This is not the standard device on recognized ordeal but a device is not even being detected at ...
-1
votes
0answers
12 views

File system wacked, since accidently saying yes to “do yo want to change defaultbwrite disk”

I rooted my rca tablet. Always says sd card unmounted, do you want to change default write disk.? I hit yes one day and that's when problems began. I don't have a recovery, and can't make backups of ...