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I just tried several times and finally found the solution with my s4 to remove the GMAIL account. Settings ---> Accounts----> Google------> select the account need to be removed it will be redirected to sync settings click menu touch on bottom of the phone select----> remove account


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Try using quick settings menu instead of settings: Unlock your phone, slide two fingers top->down, click the small menu button in the top right, now under devices you should see users. Did that resolve your issue? Kind regards, Chris


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This might help. You need touch on menu icon i.e in lower left corner to see sync now an remove account. https://m.youtube.com/watch?v=A5P67EFz92s


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You can switch between the Google accounts you have in your phone, from the left menu bar in Google Play. Tap the arrow icon next to the email address (old one) and select the new one. If you do not use that old account in your phone anymore, try removing that from your Settings > Accounts. That should make your Play Store to ask you which Google Account ...


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Setttings- Accounts-Google- Tap the account you want to remove- it will open sync settings for that account- tap the bottom left touch button of your phone (out of three touch button in the bottom, the right one which resembles 3 horizontal parallal bars)- a menu will be appear (sync now and Remove account)- tap remove account.



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