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The two most likely causes: The battery could be dead. Lithium-ion batteries (as well as other types of rechargeable batteries) wear down over time. Even sitting on a shelf they eventually decay, but they decay faster the more you use them, and the more they're exposed to extreme heat, cold, and humidity. The socket on the phone has a loose connection. ...


1

Sounds like they just replaced the device and gave you a new/refurbished one. Your original device will be fixed (if possible), and then it will be wiped and turned into a refurbished unit. If you didn't back up any of your data, it is gone. Hopefully you did; I'm pretty sure anytime you send in a device for service, they warn you that it could be ...


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It's the custom ROM but it may not be the ROM itself. Most of the times it is the kernel that comes with the ROM that is most influential. But, it is possible that the ROM has a feature or two that is draining the battery. Also, since it is an S4 I have to ask, is it a Samsung ROM or AOSP? Because AOSP is so much different that usually because it is not the ...



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