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I finally sent an email to Knox user support: I have a galaxy Note 4 with MyKnox installed. I have setup an activesync ms exchange account in the email app. One of the permissions is to allow remote wipe. I know that I have the ability through the MyKnox web portal to remotely wipe my own device. what I want to know is if the MS exchange admin ...


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You have to erase the proxy number in the APN network. This is something that Lollipop retrieves from your Data provider, but trunks the communication with the server.


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In the end, the only solution that I was able to find was to delete the account from the phone and recreate it. Also, after testing the phone had a number of other issues related to folders on that account so it appears as if the account had gotten corrupted in some fashion.


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I would say that you don't have My Knox because if you look at My Knox videos you will see the icon says My Knox. However, the version you are talking about just says Knox. I can not find the version support for it either (as I have the same version you do) even though it says Knox 2.3 in the about tab under my apps -> Knox Settings -> Knox version. Now ...



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