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What a nightmare. I've spent the last 2-3 weeks trying to have HTC work with me to resolve the issue. Their customer service had been frustrating. After factory reseting my phone to no avail, it was concluded the only possible cause of the issue is that my software was outdated. It turns out, my phone had never updated its software. Ever. This is something ...


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Remove your SIM and put it into any Nokia phone then go to Setting>Phone Setting>Cell info Display>Off. Then put the SIM back in your HTC Desire 816. I used Nokia X2-01 for this.


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There is a setting in most modern android phones which dictates whether the wifi stays awake or goes to sleep while the phone sleeps. Settings < wifi < advanced < keep wifi on during sleep. Make sure it's set to stay on during sleep.


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Do you have a 3rd party battery saving app installed? They usually turn all connections off when your phone is in deep sleep, only refreshing it for a minute every hour or 45 minutes depending on the default settings.


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You're probably having a problem using your device because of lack of internal space for running programs. You can use a very low level, low resource on the Android to remove programs. Install the Android SDK package and use it to uninstall some of your apps to regain internal memory. You can even use it to back up the apps on your computer so that after ...



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