Hot answers tagged internal-storage
Samsung devices are 'known' for their excessive use of internal memory for Android system files and Samsung's own programs (bloatware?). To free this space you'll need to root the device and put a slimmer ROM on it. Rooting is a practice which requires some knowledge what you're doing and it will void your warranty. If you have no idea what rooting is, I ...
You could try SD Maid, and see if it can find the file. It has a feature that lets you search for the BIGGEST files. If that file was cached somewhere before it was put into the correct folder, chances are SD Maid might be able to find it. I can't remember though if you need the Pro version to use the feature, but do check it out.
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