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You can try another way: wireless connection via Wifi. Some apps such as Airdroid, Web PC Suite can help you transfer files by Wifi. Connect the two devices by scanning a QR code, then you can send files between the two devices easily.


I am a professional Mobile Application Developer, and often use my own personal Galaxy Note 3 for test at the office, and I've never come across this issue. When I plug my Note 3 into my Mac Pro, it appears connected as a media device, and it appears in the Eclipse "device chooser" window. What you probably need, is the Android File Transfer software, ...

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