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I had the same problem and this solved it. 1.With the phone powered off, press the VOL DOWN KEY for 2-3 seconds, then POWER key, then release. 2.The device will display different BOOT OPTIONS Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select Tip: If the device reboots, you may have waited too long to make a selection, you will need to ...


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It turns out that on the previous screen, where it lists accounts, on the menu at top right (three vertical dots) you can turn auto-sync on or off globally. This affects whether the screens shown above have individual on/off switches or not.


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I recommend trying a different class SD card, like an xc and make sure it's 32gb max as that's what the moto e can handle. And first off make sure you have it set so all files are saved to the SD card and not the device.



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