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2

Go to Settings -> Application manager. Find an application called "Badge Provider" and clear it's data. Then restart the phone. The (1) goes away.


1

Same issue here with Galaxy S5 on Cricket Wireless. Turns out there was an unknown message sitting in the inbox that never showed itself as "new". Once I completely scrubbed the voicemail of all messages including the hidden one, the icon went away. It now works quite well. Doublecheck your voicemail messages.



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