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A friend suggested clearing cached data (via Settings > Storage > Cached data) and then rebooting, and it seems to have resolved the issue.


Your steps should've fixed the problem unless you've uploaded the file to the wrong directory, and it's still showing the broken link to the older file. 1) Check that you are uploading to /sdcard/Ringtones 2) Check that AirDroid (I'm not familiar with that app) uploads with the proper permissions to allow the system to access it

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