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I came across the same problem. My new Moto E (2nd gen) would not play the ringtones I copied from my computer to my phone. I solved this problem by ignoring the message that I get from my Moto E about converting the files over to WMA files (I left them as .m4A files - music files) when I copy them from my computer to my phone and copied them back into the ...


All of my ringtone and notification files are on my external SD card and don't show up in Google Play Music: /extSdCard/Notifications /extSdCard/Ringtones Also, on my Galaxy S3 my alarm uses the Ringtones for alarm sounds.

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