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Ok, I seem to have resolved this! I restarted the device while it was on the Knox lock screen, and it booted up normally. Going back in to Knox asked me to set a password (this may or may not have been because of the steps I followed on the website as described in the question above). Either way, it appears that either updating Android or getting stuck ...


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Check if you have accesibility settings enabled, specifically the magnification gestures, as this setting can prevent you from corrrectly detecting the multiple taps on the build number. Once you have it disabled, tap repeatedly until you see the message, if you still cant see it , it might be already enabled.



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