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A hard rest on that device is: Hold and press the Volume up, Home, and Power buttons simultaneously for 10-15 seconds. There is a set of visual instructions here: http://visihow.com/Reset_a_Samsung_galaxy_young_gt-s5360_using_two_different_methods if you want to get a sense of what that will entail.


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Please check your phone while connecting the screen should be unlock then only all your Internal and Card memory will be visible.



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