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In the end, the only solution that I was able to find was to delete the account from the phone and recreate it. Also, after testing the phone had a number of other issues related to folders on that account so it appears as if the account had gotten corrupted in some fashion.


This isn't a way to save it in a traditonal manner, but it's a good last resort. You could take a screenshot (usually Power+Volume Down) and then crop it in the Photos app (in the Google version there is a pencil icon at the bottom of the picture).

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