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First you have to go to Settings > Applications > Manage applications Once here you go to the "All" tab. Seek the Google Play Store app and press "Clear Data" button. Then look for "Google Services Framework" or "Google Service Framework" application and do the same. Then restart the phone, wait a minute and ready. I hope they work. ...


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for android 5.0 Go to "SETTINGS" Click "GENERAL TAB" Scroll down and click "Application Manager" Scroll across to "ALL" Scroll down to and click "Google Play Store" Click "CLEAR DATA" Go back and now open "PLAY STORE"


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Call your provider, they have a patch to fix the issue. After they download the patch you will just have to remove your battery and sim card for one minute. After about five minutes of use, the problem is solved.


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See under where you click WATCH VIDEO? Untick the box that says play with internal player



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