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A Solution On reflection, my thoughts were 1) this seems like a software problem, possibly malware of unknown origin and 2) it seems to be interrupting the power-cycling of the phone. Therefore, before committing to sending the phone out to either HTC or Vodafone to look at, i tried my own hard-reset of the phone. Without access to remove the battery, i ...


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I'm afraid that the only solutions are either restore a backup (if any) or re-install the ROM (either the stock one or a custom one). You can try this http://www.recovery-android.com/recover-data-from-android.html to backup your files before re-install


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The app's file has been modified in some way, changed or removed. Look up your build number in settings and search for it on Google. Hopefully you'll find a zip with .img files in it. If you've got the correct img files, reflash system.img and you're able to flash the ota.


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This could also appears when you trying to install an app that is not install on the current user, but still installed on the guest or another user. You have more that one user on Lollipop devices.



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