New answers tagged voicemail
Same issue here with Galaxy S5 on Cricket Wireless. Turns out there was an unknown message sitting in the inbox that never showed itself as "new". Once I completely scrubbed the voicemail of all messages including the hidden one, the icon went away. It now works quite well. Doublecheck your voicemail messages.
I fixed this problem by simply removing my sim card and putting it back in. Evidently dis- and re-connecting to the cell carrier was enough to do it. I'm running Android 5.1 on a Moto E2.
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