Try formattingERASING (reformatting) the SD Card while inserted in the phone.
- Go to device “Settings”, then select “Storage”.
- Select your "SD Card", then tap the “three-dot menu“ (top-right), now select “Settings” from in there.
- Now select “Format as internal”, and then “Erase & Format”.
- Your SD Card will now be formatted as internal storage.
- Reboot your phone.
- Back up your data
- Go to device “Settings”, then select “Storage”.
- Select your "SD Card", then tap the “three-dot menu“ (top-right), now select “Settings” from in there.
- Now select “Format as internal”, and then “Erase & Format”.
- Your SD Card will now be formatted as internal storage.
- Reboot your phone.
Reference: http://www.tomsguide.com/forum/id-3325411/download-due-card-missing.html