(1) Download MPT (Media Transfer Protocol) Porting Kit and then install it to your computer. You can download the MPT Porting Kit installation file through the Microsoft’s official website directly (http://www.microsoft.com/en-us/download/details.aspx?id=19153)
(2) Reboot your computer.
(3) Reconnect your mobile phone to your computer by using the USB cable.
Download MPT (Media Transfer Protocol) Porting Kit and then install it to your computer. You can download the MPT Porting Kit installation file through the Microsoft’s official website directly.
Reboot your computer.
Reconnect your mobile phone to your computer by using the USB cable.