Timeline for Is hpns folder in external sd-card safe to delete?
Current License: CC BY-SA 3.0
5 events
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Nov 11, 2013 at 20:34 | comment | added | Izzy | Sorry for my directness, but that's bullsh.. oops. Using the internet does not require to create logs anywhere. I didn't have such a folder on any of my devices, and they even can be operated without SDCard – still being able to access the internet (try it to prove it! I bet it works on your device as well). Guess you just were talking to some call-center clerk; they often only have a catalog of answers to refer to (I experienced that every time I called LG). Your choice to escalate was absolutely correct. With some luck they give it to their techs. | |
Nov 11, 2013 at 17:33 | comment | added | Sanil G | Even I asked the same and they telling there is no solution for it and telling me if you use internet logs will be created and I made a esclation for it and waiting for the solution . | |
Nov 8, 2013 at 12:12 | comment | added | Izzy | Thanks for the update, Sanil! In that case, it should be safe to empty the directory from time to time (or at least remove "files older than X"). Additionally, I'd recontact them asking why they don't do that cleanup by themselves, or at least provide some obvious option for the end-user to do so. Some "expiry" setting in their app would be the prefered way. Also, the directory should have a more obvious name to make that clear. | |
Nov 8, 2013 at 11:30 | review | First posts | |||
Nov 8, 2013 at 12:12 | |||||
Nov 8, 2013 at 11:11 | history | answered | Sanil G | CC BY-SA 3.0 |