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I had my old Kindle connected to my PC, and it showed a device in the "This PC" screen along with all my Hard Drives. Double-clicking it opens DroidExplorer and my device if connected. However, it doesn't open my new device (obviously) and sits there doing nothing and never goes away.

How can I remove that from the list? Is it listed as an "Android Adapter USB Device" under Device Manager?

For others who see this, I just want to remove the icon that DroidExplorer has added. This is what it looks like:

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  • I believe you can right click on it and remove. Then after that re-plugin your device and it should work.
    – Devin Ersoy
    Commented Apr 18, 2016 at 18:40
  • I tried that, Right Clicking the item has two options, Create Shortcut and Open.
    – Sentai Brad
    Commented Apr 18, 2016 at 18:44
  • It looks like this might be the same issue as in this question, try the answer suggested there.
    – Matthew Read
    Commented Apr 19, 2016 at 1:33
  • @MatthewRead I appreciate the help, but I am unsure if that would help. I don't even have the device to browse anymore, that's not what I am trying to do. I want to remove the Icon it has placed in my "My PC" / "This PC" section of my computer. It's in the screenshot I provided.
    – Sentai Brad
    Commented Apr 19, 2016 at 2:20

1 Answer 1

Reset to default
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Disclaimer: I am the developer of Droid Explorer

From the Droid Explorer FAQ:

Q. I have a "phantom" device in Windows Explorer that shows as connected, but it isn't.

A. We are not yet sure what causes the rare instance of a "phantom" device. But here is how you can manually remove it.

  • Open Registry Editor:
    • WIN+R
    • Type regedit, hit enter
  • Search HKEYCLASSESROOT\CLSID for the value of the "phantom" device ID. This is the name under the icon in explorer
  • The parent key to the device ID will be a GUID like {4aadfc55-0657-4b44-9f58-a0fca98fcb31}, for example. Remember this, write it down or paste it in to notepad.
  • Delete the key "HKEYCLASSESROOT\CLSID{4aadfc55-0657-4b44-9f58-a0fca98fcb31} - replace the GUID with the GUID assigned to your "phantom" device
  • Navigate to HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\NameSpace\
  • You will see another key named the GUID to your "phantom" device, delete this key as well.
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  • Also, as an added bonus, I found an easy way to find all the keys. So when I clicked the device, on the right I have File Details on, and saw what looked like the GUID you shown, so I searched that key in the Registry and found them easily. So I just hit Ctrl + F in the Registry and searched the key that it shown me. i.imgur.com/nE2Y29R.png Feel free to use that image if you want. Also, I searched the second key, not the first one.
    – Sentai Brad
    Commented Apr 20, 2016 at 6:17

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