Can too many text messages stored on my phone prevent me from receiving new messages?

Recently I've had multiple people text me, yet I haven't received the messages. I checked the messaging log on my cell account online, and the incoming messages are listed, yet they never showed up on my device.

I spoke with T-Mobile tech support; he said that I had too many messages on my phone (5000+), and that the more text messages I have stored on my device, the higher the chance of an incoming message getting corrupted (that is, not received). He recommended keeping only ~200 messages on my phone.

Is that good advice?

He also said to restart my phone every night, which I'll start doing (instead of every few days), but I had never heard to not store too many messages, so I was curious if there is a technical basis for his advice...

I have an HTC One S (Android 4.1.1), and I am using the stock messaging app on T-Mobile (in the US).

  • Yes, either because you're running out of space or because the app is poorly optimized (a LOT of SMS apps are very bad about this). Feb 20, 2015 at 19:24
  • @MatthewRead Regarding the unoptimized app possibility, is there a 3rd party SMS/MMS messaging app you would suggest that is optimized? Not looking for anything fancy, just reliability...
    – Frank
    Feb 20, 2015 at 19:31
  • I am not a big texter, but Handcent gets a lot of recommendations here. There's also Google Messenger. Feb 20, 2015 at 19:33
  • Handcent is amazing. I've been using it for years, and wouldn't go back to any other one. It can be fitful at times, but I have no issues storing large amounts of texts.
    – New-To-IT
    Feb 20, 2015 at 19:35


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