-1

I have still the same problem, my internet is working perfectly. I use idea 3g network for Xperia U running on Android 4.0.4. I cannot scan the barcode because of whatsapp camera is open in 1/4 of the screen.

1

I had the same problem, but as mentioned here, basically You just have to move the phone a little to the left or bottom (depending on how you're scanning the code - portrait or landscape).

Hope it works for you too.

Edit: by the way, I have the same smartphone.

Edit 2: I could not make a video because the screen looks completely black, instead of 3/4 of it ¬¬ (ironically, taking a screenshot of the desktop shows 100% of the screen xD). Anyway, what I do is this:

  1. Open whatsapp and go to the Whatsapp Web option.
  2. On portrait mode (vertically), center the QR code on the screen (the 1/4 that you see). The idea is to center it like You would without 3/4 of black screen ¬¬.
  3. Move the phone to the left until I see only half of the squares on the top left and top right corners of the QR code. That's when the code gets scanned.

Hope it helps :)

  • I have done that too but still i have got the same problem. Can you make some small video on that?? – Harshit Champaneri Mar 18 '15 at 3:19
  • @HarshitChampaneri, were you able to solve the problem? I've edited my answer (in case you didn't see it). – Skaparate Apr 21 '15 at 15:35

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.