I have still the same problem, my internet is working perfectly. I use idea 3g network for Xperia U running on Android 4.0.4. I cannot scan the barcode because of whatsapp camera is open in 1/4 of the screen.


I had the same problem, but as mentioned here, basically You just have to move the phone a little to the left or bottom (depending on how you're scanning the code - portrait or landscape).

Hope it works for you too.

Edit: by the way, I have the same smartphone.

Edit 2: I could not make a video because the screen looks completely black, instead of 3/4 of it ¬¬ (ironically, taking a screenshot of the desktop shows 100% of the screen xD). Anyway, what I do is this:

  1. Open whatsapp and go to the Whatsapp Web option.
  2. On portrait mode (vertically), center the QR code on the screen (the 1/4 that you see). The idea is to center it like You would without 3/4 of black screen ¬¬.
  3. Move the phone to the left until I see only half of the squares on the top left and top right corners of the QR code. That's when the code gets scanned.

Hope it helps :)

  • I have done that too but still i have got the same problem. Can you make some small video on that?? – Harshit Champaneri Mar 18 '15 at 3:19
  • @HarshitChampaneri, were you able to solve the problem? I've edited my answer (in case you didn't see it). – Skaparate Apr 21 '15 at 15:35

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