All my picture and videos (whatsapp and DCIM) are gone from my gallery after connecting my phone (Samsung Note Edge) to my computer via USB cable and till now I cannot retrieve them.

All my pictures and video still exist in my phone but you need to access them through my phone files (My Files folder).

  • Have you tried using any other app than Gallery app? like Gallery Pro or any other app from the playstore to list your albums..?
    – Lucky
    May 27 '15 at 9:51

Check if you have a hidden file named .nomedia (double check also for uppercase name) on device memory (storage folder) and delete.

Go to Settings -> Apps -> ALL -> Media Storage. Select Clear data + Clear defaults. Disable the App.

Reboot the device. Now enable again Settings -> Apps -> ALL -> Media Storage.

Wait a couple of minutes (so it should reindex files). I think all files should be now again in Gallery. Note: Do not try to run any rescan App, just follow the above steps.

Source: Images have disappeared from gallery, but still in "My Files" (Samsung Galaxy S6 Edge, 5.0.2)


The same thing happened to me and i was able to fix it. You need to go to MY FILES and tic on Show Hidden files. There is a malware named (.nomedia) that keeps on hiding everywhere . So you will open each and every folder and start deleting it. I know it will take sometime to finish it all but for me it was worth it. Once done just restart your phone. Remeber you need to check each anf every folder to delete this file called (.nomedia). Hope it works for you.


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.