I have zenfone 5 (A501CG) with Kitkat 4.4.2. When I connects mobile to my laptop it shows popup saying that "USB device not recognized. the previously connected device is malfunctioned". To solve this problem, i have did following:
From control panel->hardware and sounds->device manager. there is one device named ** Unknown USB Device(Device descriptor request failed
Here i have updated device driver it says that "device driver is up-to-date". But problem is still there. Can anybody please help me?