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This question already has an answer here:

I have tryed to scan the QR code using whatsapp for web, also I see the: ok, I got it, then a green line start to scan but noting happened, I just downloaded the app yesterday night and also Im in the right position of the phone and monitor.

Please can you help me? I have a: Samsung Galaxy Pro B7510.

Thanks a lot!

marked as duplicate by bmdixon, Matthew Read Mar 29 '15 at 13:55

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

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Personally I noticed that if I move the device further back from the screen it seems to help.Try moving it a bit from the screen.

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