My device is a Galaxy Note 3. I was prompted to download a new system upgrade late last night (Lollipop 5.0). I clicked proceed and went to bed. I woke to find two recurring system errors, first being "Unfortunately, System UI has stopped", and "Unfortunately, Package Access Helper has stopped".
The phone will allow for sending and receiving of text messages and emails, I can also call out. No notifications show up on my phone even though I hear them come in; the Phone rings when someone calls but I cannot see who it is or answer it; Background screen is black; none of the phones buttons work either (aside from the power button). Research shows people with similar issues have cleared app caches (didnt work), or done a factory reset (would prefer not to). Does anyone have a solution?