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I have been relying on my WiFi due to not knowing how to connect to my mobile data. When i turn my mobile data on, the switch turns green indicating that it is on however, it says disconnected underneath and the mobile data doesn't work. Please help, Thank you.

  • Added info --> phone was shipped in from China and had the language changed back to English. I am not sure if by it being foreign makes a difference since everything else on the phone works fine. – sophie Apr 14 '15 at 19:14
  • Have you set up the APN information for your carrier? – Matthew Read Apr 14 '15 at 19:48

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