I recently bought the RCA Voyager 7" tablet from Walmart.
I opened the settings app and added a slide password to my device. When I was finished I clicked 'OK' and the settings app closed and a message popped up saying
Settings has unexpectedly closed.
I was unable to open the application until I rebooted my tablet. Upon rebooting it asked me for a password and I performed the slide gesture I had set as my password. It said the pattern was incorrect.
(Btw the tablet is running android 4.4)
I tried it again with similar results. Then again. Then again. It finally asked me if I had forgot my password and I tapped yes. It asked me to input my account information (email and password) and I did.
Then a message popped up saying:
The username or password you have input is incorrect. Please try again.
I decided to input my username in the email text field and it still replied with the above pop up.
I remembered reading online that if I turn the device off and hold the power button and the volume down button simultaneously it would bring up a screen that allows me to wipe my phone.
I know this works because I tried it on my Android 4.0 phone after I downloaded a malicious Ubuntu 'unity' launcher from the Play Store. However the device simply booted up without displaying the options I wanted. I tried inserting a pin into the reset slot but it also didn't work.
I have no access to my device and everything has failed so far. Please help me. To recap, how can I go about resetting the device? There has to be some way to do it.