After upgrading to Lollipop, I am facing the following problem with my Nexus 5 phone. Apps like WhatsApp, Hike, Messenger are not not working while mobile data is on, but there is no issue with my internet connection. But all these apps are working perfectly in WiFi environment.

I have not changed any setting tried rebooting the phone in safe mode with no result. Any suggestion will be highly appreciated.

  • I faced this issue for few days. This issue got resolved after updating whatsapp. Can you try installing the latest WhatsApp apk from the website or playstore? – Vishnu Prasad Kallummel Apr 29 '15 at 8:10

There could be many reasons to this, it might be conflicting with other apps. Uninstall and reinstall these apps specially WhatsApp.

If required update your operating system to the new version or contact customer service if nothing is working.

Also, check this article for more information: http://technegi.com/whatsapp-keeps-crashing-not-working/

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