The 4G connection is there but I can't use it.

I went into the Mobile Networks to check the signal strength and there is a 4G signal, but the phone doesn't want to use that connection for data.

  • I am not roaming
  • Mobile Data is turned on
    • I turned it off and then on again twice with no results.
  • I switched the "System Select" to all the options and no results
    • default was global - didn't work.
  • Airplane mode is turned off
  • I am able to make phone calls

What other troubleshooting steps are there?

Is this a known issue and is there a solution?

1 Answer 1


after the 3rd or 4th reboot the 4G data now functions again. sounds like other phones and other versions were having this issue as well.

Cellular data not working since 5.1 Lollipop flash

How do I get my mobile data to work again, after the new Android 5.1 update?

Nexus 5 upgraded to 5.1 and mobile data wont work anymore

Moto G 1st Gen - Mobile Data not working after upgrade to 5.0.2

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .