The 4G connection is there but I can't use it.

I went into the Mobile Networks to check the signal strength and there is a 4G signal, but the phone doesn't want to use that connection for data.

  • I am not roaming
  • Mobile Data is turned on
    • I turned it off and then on again twice with no results.
  • I switched the "System Select" to all the options and no results
    • default was global - didn't work.
  • Airplane mode is turned off
  • I am able to make phone calls

What other troubleshooting steps are there?

Is this a known issue and is there a solution?

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