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I have a Samsung Galaxy Note 3 (N9005), and it has a problem with GPS. It's definitely a hardware problem, as I changed the software and did everything, software-wise, to fix it, but no use.

I would like to send it for repair, but my knox bit is 0x1. I searched A LOT... on how to reset that, and I couldn't find a clear answer. (if you know one that's working, I'd appreciate that).

My question is: What is Samsung's statement on knox warranty? Is it that I lose warranty on everything if my knox bit is 0x1 or just to software issues? Many people have said many different things and I'm confused! I couldn't find any official source from Samsung explaining this... could you help me find one?

Thanks.

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Your warranty is void. But try this: http://forum.xda-developers.com/showthread.php?t=2740340 Its a howto for resetting knox.

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  • I'd appreciate it if you could tell me the source of the information that "my warranty is void". This is the core of the question! I never saw anything official from Samsung stating that 0x1=warranty void. May 17, 2015 at 22:09
  • Thats what the text in Odinmode says KNOX WARRANTY VOID
    – TechMod
    May 19, 2015 at 11:54
  • Thanks. But it's not clear what kind of warranty they mean. Warranty is split into multiple parts in their website. For example, batterie warranty is for only 6 months... May 19, 2015 at 21:47
  • I have to say that I sent my phone for repair, and the repair people never mentioned a problem with warranty even though knox was 0x1. May 31, 2015 at 0:26

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