When my phone rings my screen is black - to unlock I have to press the button on the lefthand side which then ends the call.It used to automatically show the caller id but since an update I am unable to answer any calls :(. Hope some-one is able to help me please. Thank you
First go to
Settings -> Apps -> Disabled(Tab). If you can find Dialer or Phone please enable it and then check after restarting your phone.
If your Phone/Dialer app is not disabled then try these steps,
- Settings -> Apps -> All(Tab) -> Dialer
- Clear Cache and Clear Data
- Disable it and restart phone and Re-enable the Dialer app.
If problem persists you can for emergency purpose attend calls using your motorola headset.
Honestly, without proper logcat pointing to exact bug is difficult. But it could be a rom bug most likely.
Anyway, you can go to
Settings->Acessbility and there somewhere in calls options should be an option
Power button ends calls disable it and your power button will no longer cut calls on power button press.