When someone calls me I can't see the call screen but I can feel the vibration and I hear my ringtone. But the screen is total black. I have to push the lock button to wake up the screen. How can I fix it?

  • Which phone and Android version would it be?
    – Firelord
    May 28, 2015 at 16:35
  • What phonebhave you got and optional what ROM and version?
    – Thomas Vos
    May 31, 2015 at 14:50

1 Answer 1


First go to Settings -> Apps and check if you have disable the Dialer or Phone app. If so please enable it and then check after restarting your phone.

If your Phone/Dialer app is not disabled then try these steps,

  • Settings -> Apps -> All(Tab) -> Dialer
  • Clear Cache and Clear Data
  • Disable it, restart phone and re-enable the Dialer app.

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