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Not the same as Why I can't scan the WhatsApp QR? because the problem there was the "OK Got It" was not visible due to the screen being too small, but that's not the problem here

I have the latest version of WhatsApp

I restarted the phone

I have the WhatsApp Web option

The QR code loads perfectly in my chrome browser

I have the "OK Got It" option

It starts scanning the code.... .....and keeps scanning and scanning and scanning.....

I waited over 15 minutes and nothing happened! It just keeps scanning the code, no matter how many times I reload it, and nothing happens :(

I tested my internet and wifi connections, so I know it's not that.

Anyone else have this problem? Or know how to fix this?

I have a galaxy s3

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6
  • possible duplicate of Why I can't scan the WhatsApp QR?
    – Thomas Vos
    Commented May 31, 2015 at 10:05
  • Nope. That problem was that they couldn't see the "OK Got It" button. Does not apply here, as I do see that, and I can scan the code... it just never stops scanning :(
    – Dan
    Commented May 31, 2015 at 10:19
  • lower the brightness of your PC screen, it may help.
    – Thomas Vos
    Commented May 31, 2015 at 10:20
  • just tried that now and it still just keeps scanning away.
    – Dan
    Commented May 31, 2015 at 10:27
  • did you ever find a solution?
    – PeterT
    Commented Oct 25, 2018 at 13:21

2 Answers 2

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1

I found that a Chrome extension I had was causing the built in scanner to fail. DarkReader modified the background of the page to a dark colour, which apparently caused the WhatsApp QR scanner to fail.

If you are using dark mode plugin, ensure it's off when scanning the QR code.

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0

Mine wouldn't scan when phone was on wifi; turned off wifi and it worked perfectly.

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