Not the same as Why I can't scan the WhatsApp QR? because the problem there was the "OK Got It" was not visible due to the screen being too small, but that's not the problem here

I have the latest version of WhatsApp

I restarted the phone

I have the WhatsApp Web option

The QR code loads perfectly in my chrome browser

I have the "OK Got It" option

It starts scanning the code.... .....and keeps scanning and scanning and scanning.....

I waited over 15 minutes and nothing happened! It just keeps scanning the code, no matter how many times I reload it, and nothing happens :(

I tested my internet and wifi connections, so I know it's not that.

Anyone else have this problem? Or know how to fix this?

I have a galaxy s3

  • possible duplicate of Why I can't scan the WhatsApp QR?
    – Thomas Vos
    May 31 '15 at 10:05
  • Nope. That problem was that they couldn't see the "OK Got It" button. Does not apply here, as I do see that, and I can scan the code... it just never stops scanning :(
    – Dan
    May 31 '15 at 10:19
  • lower the brightness of your PC screen, it may help.
    – Thomas Vos
    May 31 '15 at 10:20
  • just tried that now and it still just keeps scanning away.
    – Dan
    May 31 '15 at 10:27
  • did you ever find a solution?
    – PeterT
    Oct 25 '18 at 13:21

I found that a Chrome extension I had was causing the built in scanner to fail. DarkReader modified the background of the page to a dark colour, which apparently caused the WhatsApp QR scanner to fail.

If you are using dark mode plugin, ensure it's off when scanning the QR code.


Mine wouldn't scan when phone was on wifi; turned off wifi and it worked perfectly.

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