2

It's almost an hour and half I had reset my password on gmail and selected log me out of all devices. So for which I need to re login to play store in order to view my apps. But the problem is that the play store is not accepting the new password.

I can login to gmail as well as the desktop version of the play store, the problem is only with the app version(When I enter the same password for the Desktop version of play store it even sends the pin which is required for 2 step verification).

In the app version it says the Email or password you enter is incorrect.

  • Password changes should apply instantly, as far as I know. – Lie Ryan Jun 23 '15 at 14:18
0

At first I verified that I was entering the exact password by doing a copy paste.Once done I later head to Google Help and after reading their FAq's I choosed Contact us and within few seconds there was a Google Technical help wherein for him also it was a strange situation and later with some Research with the Problem he asked me to do is Factory Reset+Account Recovery.

After doing the above my problem got solved and I was back into the Gmail with both the mail Id's online

| improve this answer | |
-1

Try removing the google account and again adding it using the new password. That should workout.

Go to Settings - account - google - now select from the options tab to remove google account. After this go to settings - account and select google and then add account using new password.

| improve this answer | |
  • Under the settings there is no Account there is only notifications,general,User control,about. – user285oo6 Jun 23 '15 at 12:09
  • @user285oo6 He means the settings app of your phone. Not the play store... – Thomas Vos Jun 23 '15 at 12:21
  • @SuperThomasLab already tried that and then It was not accepting the password and now when I have completely removed the two accounts from Google I am unable to sign into any one of them – user285oo6 Jun 23 '15 at 12:38
  • @user285oo6: what happens when you tried logging in to gmail/play store from the browser on the mobile? – Lie Ryan Jun 23 '15 at 14:16
  • @Lie I got it solved let me post the solution below – user285oo6 Jun 23 '15 at 14:22

Not the answer you're looking for? Browse other questions tagged or ask your own question.