I have a Moto G (XT1033) running Android 5.0.2 that went out of charge one day. It then decided to boot into a black screen - i.e. I can see the Motorola splash screen (animation) but all I get after that is a black (grey) screen, not responsive to touch.
I tried a few things and they didn't work -
- EDIT Fastbooted and selected
Recoveryoption (Google recovery showing the fallen Android logo) - Tried clearing cache as well as a factory reset - did not help.
I did not enable USB debugging before my phone stopped working. Hence
fastboot detects my device, but
adb does not. Connecting my phone to the computer shows an unformatted disk partition i.e. unable to access file contents from PC.
How do I get my phone working again? It's out of warranty - so I'm willing to root/re-install the OS etc.
Edit: Successfully managed to unlock device - The fastboot menu now says
Device is UNLOCKED. Status Code: 3.