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I was reviewing the recent update changes for the Outlook app when I noticed that instead of the normal uninstall button, it says dectivate instead:

screenshot of button showing deactivate
Screenshot showing the button (click to enlarge)

I don't believe that this is a core app as its a Samsung phone (specifically the Core LTE).

Why is the play store showing deactivate instead of uninstall?

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This is probably because you have configured Outlook as a Device Administrator. This prevents you from uninstalling the app. If you wish to uninstall Outlook you will need to go to Settings > Security > Device Administrators and uncheck Outlook. This will then allow you to uninstall the app.

Steps taken from Nexus 5 so may differ slightly on other devices

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  • Thanks for the info. I didn't even think of that. +1
    – HasH_BrowN
    Jul 23, 2015 at 16:48

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