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I have HTC One (M7) with Android 5.0.2 (the unlocked ROM 7.17.1540.7 from HTC website). I want to set up several user accounts.

I've found two documented ways to do it:

  • The one concerns Nexus and consists of opening the settings and “ under 'Device,' touch[ing] Users.” There is no “Device” group, the only groups I have are “Wireless & networks”, “Personal” and “Phone”. There is no “Users” in any of those three groups.

  • The other one (also here) seems to apply to any Android 5 device, and asserts the following:

    Pull down your notification shade, and you'll see your user icon

    There is no user icon there. At the very top, there is the name of the operator. Below, I can see the time and date at the very left, and a settings icon at the right. If I expand quick settings panel, at the left of settings icon a new icon appears, allowing to go to “Edit Quick Settings.”

In settings, there is “Accounts & sync” element, but it looks like it handles online accounts used by different applications, making it possible, for example, to associate my Google account with the device. This is how “Add an account” looks like:

enter image description here

What am I doing wrong? How can I create users?

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  • Open your Settings app and look through its list. There should be a 'Users' option somewhere in there.
    – Arielle
    Jul 26, 2015 at 10:23
  • @Arielle: nope, no “Users” option there. Checked twice, the only option related to accounts is “Accounts & sync.” Jul 26, 2015 at 10:27
  • Multi-User AFAIK is not intended to be available on phones (one issue with that: who shall receive calls/SMS?) but for tablets only.
    – Izzy
    Jul 26, 2015 at 10:31
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    I have no current one. Still, experience is that only few manufacturers chose to include this feature with their phones. Some simply "hide" the corresponding menus, some chose other ways. You can check the settings app with e.g. Activity Launcher to see if the former is the case for you. If so, that gives me enough leverage to make it an answer :)
    – Izzy
    Jul 26, 2015 at 11:05
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    @Izzy: indeed, it seems to depend on the model of the phone. For instance, an official source indicates that “You can create up to 4 users on a phone and 8 users on a tablet.” on a Nexus device. On HTC One, Activity Launcher displays Users activity, but when launched, it just shows a blank screen. Jul 26, 2015 at 11:12

2 Answers 2

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This might not be a solution1 for your device and situation, but explaining the issue and possible help others working around it:

When it was "invented" with , the multi-user feature was intended for tablets only. One of the reasons behind that was e.g. what to do with incoming calls and SMSs: to what user should those belong? Does the (one-and-only) SIM belong to the primary user? So what shall we do when (one of) the secondary user(s) is currently logged-in and working?

"It is not at all clear how it should work on a phone, specifically with respect to SMS and phone calls," writes Dan Morrill, Google Engineer and a regular on the popular /r/Android subreddit

Source: AndroidPolice

With this seems to have slightly changed, as you've pointed out in a comment on your question:

Even a smartphone […] now offers multiple user accounts.

[…] When Google released Android 4.2 it included multiple user accounts for tablets; however, smartphone users were left in the cold. This has now changed.

Source: CNet

And the official pages even state, without explicitly restricting that to any manufacturer:

You can create up to 4 users on a phone and 8 users on a tablet.

Still, not all manufacturers decided to "jump that train". Some simply "patched out" the corresponding menu entries from the settings app (in which case you can use e.g. Activity Launcher to reveal and use it), others removed that functionality altogether (seemingly the case with your device). In the latter case, there's nothing you can do without rooting your device.1


1: solutions in your case require the device to be rooted; then follow up Arielle's answer

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Warning: This solution requires a rooted device.

  1. Download the Xposed Framework installer by opening this link on your device: http://repo.xposed.info/module/de.robv.android.xposed.installer
    Alternatively, scan this QR code.
  2. Install and open the Xposed Installer app.
  3. Enter the 'Framework' section, select 'Install/Update' then reboot your phone.
  4. Once you've rebooted, open the Xposed Installer again.
  5. Enter the 'Download' section, and search for 'Multiple Users'.
  6. Select 'Multiple users for phone'.
  7. Swipe right to the 'Versions' tab and select 'Download' on the newest version of the module (which will be shown at the top of the list).
  8. Wait up to two seconds until a popup appears.
  9. Select 'Install' and wait another two seconds.
  10. Select 'Done' (not 'Open') and change from the 'Download' section to the 'Modules' section.
  11. Tick the checkbox beside 'Multi Users'.
  12. Reboot your device.
  13. Open 'Settings' and go down to the 'Users' option, which will now be there.
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    My device is not rooted and I don't want to void the warranty, so I can't do that. Still, +1 for the solution which may work for people who can root their device. Jul 26, 2015 at 10:56

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