I had my Gmail account linked to Samsung S3, all my contacts were added to this account. I removed this account and re-added it, and found that all my contacts were lost.

When I checked the Settings it seems the Sync service is not working, and when I checked my contacts' page on Gmail I found only the very old contacts. It means that the Sync service wasn't working since a long time ago.

Is there any possibility to retrieve my contacts from Samsung S3 itself?

2 Answers 2


I have experienced a similar problem. have you ever linked another Google account (ie Google Voice, G+,...) or anything like Facebook or Hotmail to your Google account? If so try accessing your contacts via that account. when Google was experiencing sync problems in the past I found ALL of my contacts, new, ancient and forgotten had been automatically synced to my old (and expired) att.net account. I discovered this when I pulled an old laptop out in order to donate it -luckily on the same day that all my contacts and calender INFO were lost forever!

I was checking the "workings" of the laptop and getting ready to wipe the HD when I accidentally opened the e mail program and saw that the contacts showed to be updated! first time I beat Murphy's Law. I contacted Google's Email HELP forum and was told that a "partial sync" had happened and that was the only account that Sync had completed..

Anyway - It would be worth a try, good luck and Back up!


Sorry to say this, but there isn't any way to do so as far as I know.

What you can do now, is to simply add your Gmail account to sync at-least your old contacts.

If your sync is not working properly, then do the following:

  • Check that Internet connection is working properly on your phone, by resetting your mobile internet connection.
  • If above solution isn't working then try restarting your phone after removing your SIM card for at-least 10 minutes.
  • If the problem still persists then please contact your service centre for further help.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .