When I was trying to connect my past timeline events, I encountered an awkward situation.

It says "Can't connect to Maps, try again".

(Click image to enlarge)

Does anybody know why I'm getting this error? Is there any way to solve this issue?

  • 2
    You can always re-install the application, would also help if you posted the logs so we can see what's causing the issue. Commented Jul 29, 2015 at 21:45
  • I tried to re-install the app. I've been thinking, Google may restricted this feature on Google Map for some countries. I don't know why but I really want to use it. Commented Aug 3, 2015 at 8:54
  • Same here. Would there be a list of countries where this features is not available ?
    – PowerKiKi
    Commented Sep 4, 2015 at 7:52
  • 2
    So far it seems that China mainland and South Korea is banned from this feature...
    – PowerKiKi
    Commented Oct 8, 2015 at 5:57
  • Changing time zone seems to help as per productforums.google.com/forum/#!topic/maps/y0dw2ymwW4E and productforums.google.com/forum/#!topic/maps/aYQiMojpctw
    – beeshyams
    Commented Mar 5, 2017 at 7:44

1 Answer 1


Sometimes it gets disconnected internally.
So the app is non-functional.

You can always uninstall then reinstall the app.
That will reconnect it internally.

I see chatter in the comments about locations and time zones but that is not in the question, so my answer stands as written.

  • Reinstalling is not solving the issue. Commented Jul 4, 2017 at 5:24

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