2

Problem:

One day my mobile was dead because of empty battery. I recharged the battery and turned on the mobile. Mobile showed a message "Android is upgrading" while turning on. After that Speaker and Mic are not working. There is no any type of sound coming out of mobile and I cant input my voice through mic. Sometimes Phone app acts very slow.

Configurations:

  • MotoG 1st Generation
  • Android 5.0.2 (Lollipop)
  • Build No. LXB22.46-28
  • Dual Sim
  • Internal Memory 16 GB

What I have tried:

  • Restarted my mobile many times (No Result)
  • Restarted my mobile with Safe Mode (No Result)
  • Factory Reset (No Result)
  • Clear Cache Partition (No Result)
  • Once I restarted with QCom option from power options (Speaker and Mic started working . I restarted again with normal mode and still speaker and mic was working but after some minutes speaker and mic were dead again)

Any suggestions?

2

Surprisingly I was able to fix this issue in my phone by changing following wi-fi settings:

Go to advanced wi-fi setting. You will find a toggle option "Scanning always available". Disable this option.

Worked for me.

1

I was facing similar problem in my moto g 1st generation with Mic only.

I have also tried some option as you said. See my efforts at

Moto G Microphone is not working

After update also it was not working. But after cleaning MIC hole in my mobile now its working fine.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.